{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":4880,"path":"conversational-interfaces/virtual-agent/create-action-scripts-va-cccif.md","title":"Create the action scripts for your custom chat integration","bundle":null,"doc_type":null,"release":"australia","body":"\n# Create the action scripts for your custom chat integration\n\nSet up the transforms that your custom chat integration needs to communicate through the chat process.\n\n## Before you begin\n\n[Create and configure a scripted REST API for your custom chat integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/configure-rest-api-va-cccif.md).\n\n**Note:** All action messages relevant to the chat client are displayed to requesters during live agent conversations.\n\nRole required: admin\n\n## Procedure\n\n1.  Navigate to the **All** > **Process Automation** > **Workflow Studio**.\n\n2.  Click the **Actions** tab.\n\n3.  [Create the actions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/build-workflows/create-action.md) you require to complete the conversational custom chat integration.\n\n    For details about the input and output used in action scripts, along with script examples, see [Virtual Agent action scripts](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-action-scripts.md).\n\n\n**Parent Topic:**[Create a Virtual Agent conversational custom chat integration](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/create-adapter-for-virtual-agent.md)\n\n"}}