| \n\nProperty\n\n | \n\nDescription\n\n |
|---|---|
| \n\nNode name\n\n | \n\nName that identifies the File Picker user input control node in the topic flow.\n\n |
| \n\nVariable name\n\n | \n\nName of the variable that stores the user response to this prompt. The variable name is automatically created from the **Node name** property.\n\n |
| \n\nPrompt\n\n | \n\nPrompt or question asking the user to upload the item. The prompt can be a text string that includes variables or a script that returns text.\n\n |
| \n\nAllow user to upload\n\n | \n\nType of file to upload. All file types are supported, except the SVG format for image files.\n\n |
| \n\nAdvanced\n\n | |
| \n\nConfirmation messages\n\n | |
| \n\nInput completion confirmation\n\n | \n\nBot response shown to the user when the node interaction is complete. The message can be either a text string or a script that returns text. For example, if you're using dot-walking: `Thanks, (Input Variables > Username)!` Or if you're using a script, the acknowledgement might be: `Thanks, {{vaInputs.username}}!`\n\n |
| \n\nDefault value confirmation\n\n | \n\nMessage that asks the user to verify that the value in the **Default value** field is correct. This message is used instead of a value in the **Prompt** field. It can contain either a text string or a script that returns text. For example, if you're using dot-walking: `Are you (Input Variables > Username)?` Or if you're using a script, the confirmation message might be: `Are you {{vaScripts.lastUsername}}?`.\n\n |
| \n\nHide or skip this node\n\n | |
| \n\nConditionally show this node if\n\n | \n\nNo-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true.\n\n |
| \n\nAllow user to skip this node if\n\n | \n\nNo-code condition statement or low-code script that specifies a condition for letting users skip this node in the conversation. The condition must evaluate to true. You can set this field using either the condition builder or a script.\n\n |
| \n\nSkip reprompting if\n\n | \n\nNo-code condition statement or low-code script that specifies a condition for letting users skip reprompting in the conversation. When a preceding node is revisited through a topic loopback or Dialog Act, Virtual Agent bypasses this node and automatically retains its original value.\n\n |
| \n\nPlatform\n\n | \n\nSteps to select an image or file\n\n |
|---|---|
| \n\nWeb UI\n\n | \n\n1. Select **Click here to upload an image.** or **Click here to upload a file.**\n2. Select a file from your local computer. All file types are supported.\n\n |
| \n\nSlack\n\n | \n\n1. Select the Green **+** icon.\n2. Select **Your computer**.\n3. Select an image file from your local computer.\n\nAll file types are supported.\n\n\n |
| \n\nMicrosoft Teams\n\n | \n\n1. On your local computer, copy an image file.\n2. Paste the image file into the text input field in Microsoft Teams.\n\n |
| \n\nWorkplace\n\n | \n\n1. Select the Workplace image icon \\[Omitted image \"FB-image-icon.png\"\\] Alt text: Workplace image icon..\n2. Select an image file from your local computer.\n\nAll file types are supported.\n\n\n |
| \n\nServiceNow mobile\n\n | \n\n1. Touch **Upload an image**.\n2. Select an image file from the photo library on your mobile device.\n\n **Note:** The **Upload a file** button is only available when you enable the **All file types** file picker property.\n\n |
| \n\nFile Picker properties\n\n | \n\nFile Picker prompt\n\n |
|---|---|
| \n\n\\[Omitted image \"va-file-picker-properties.png\"\\] Alt text: Basic properties include the node name, prompt, and file type, either Image or All file types.\n\n | \n\n\\[Omitted image \"va-file-picker-image.png\"\\] Alt text: In a chat window, the prompt reads, \"Please upload your image.\" The button reads, \"Click here to upload an image.\"\n\n |
| \n\n\\[Omitted image \"va-image-picker-mobile.png\"\\] Alt text: Prompt that reads, \"Please upload a file for the detailed description of the case.\" There are three options: Upload an Image, Take Photo, or Upload a File.\n\n |
| \n\nChannel\n\n | \n\nSupport\n\n | \n\nConstraints\n\n |
|---|---|---|
| \n\nWeb UI\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nMobile UI\n\n | \n\nSupported\n\n | \n\nPrompt that users see asking for permission for the app to access a camera or file system if the user has not already given the permission.\n\n \\[Omitted image \"camera-access-prompt.png\"\\] Alt text: Prompt that reads, \"Mobile\" Would Like to Access the Camera. The choices are \"Don't Allow\" and \"OK.\"\n\n |
| \n\nServiceNow Otto panel\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nMicrosoft Teams\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nGoogle Chat\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nSlack\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nWorkplace\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nFacebook Messenger\n\n | \n\nSupported\n\n | \n\nSupported file types are JPG, PNG, BMP, and MP4. The files have a maximum size limit based on the file type:\n\n- For images, the maximum size limit is 10 MB.\n- For videos, the maximum size limit is 200 MB.\n\n |
| \n\nSMS Twilio\n\n | \n\nPartial support\n\n | \n\nImage files only\n\n |
| \n\nLINE\n\n | \n\nSupported\n\n | \n\nSupported file types are JPG, PNG, BMP, and MP4. The files have a maximum size limit based on the file type:\n\n- For images, the maximum size limit is 10 MB.\n- For videos, the maximum size limit is 200 MB.\n\n |
| \n\nWhatsApp\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nApple Messages for Business\n\n | \n\nSupported\n\n | \n\nNone\n\n |
| \n\nAlexa \\(Voice\\)\n\n | \n\nNot supported\n\n | \n\nNot applicable\n\n |