{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":5274,"path":"conversational-interfaces/virtual-agent/va-multi-flow-output.md","title":"Multi-response bot response control","bundle":null,"doc_type":null,"release":"australia","body":"\n# Multi-response bot response control\n\nUse the Multi-response bot response control in a Virtual Agent topic to sequentially display two or more outputs. Outputs can be text, image, link, or HTML. Users can move from one output to the next through a provided navigation button.\n\n## Multi-response bot response control properties\n\n<table id=\"table_gzl_msz_hdb\"><thead><tr><th>\n\nProperty\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nNode name\n\n</td><td>\n\nThe name that identifies this Multi-response control node in the topic flow.\n\n</td></tr><tr><td>\n\nAdd a response\n\n</td><td>\n\nOne or more bot responses. For each output type, select **+ Add a Response** to specify the output and define the output properties. 1.  In the Add a Response dialog box, select the **Type**, and specify the associated values:\n    -   **Text**: In the **Value** field, enter the text to be displayed in the response.\n    -   **HTML**: Enter the **Height** and **Width**, in pixels, to set the dimensions of the HTML block. In the HTML editor, enter the HTML markup to be displayed.\n    -   **Image**: Enter a URL in the **Image** field, or select **Upload Image** and choose the image file to upload.\n    -   **Link**: Enter the **Header**, **Label** \\(label for the link\\), and the **Link** \\(path or URL for the link\\).\n2.  Select **Save**.\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nAdvanced\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nNavigation button label\n\n</td></tr><tr><td>\n\nLabel the button that lets the user continue the conversation\n\n</td><td>\n\nThe label for the button displayed below the output. The button enables the user to move to the next output in the flow.\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nHide this node\n\n</td></tr><tr><td>\n\nConditionally show this node if\n\n</td><td>\n\nNo-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true.\n\n</td></tr></tbody>\n</table>## Channel support\n\n|Channel|Support|Constraints|\n|-------|-------|-----------|\n|Web UI|Supported|None|\n|Mobile UI|Supported|None|\n|ServiceNow Otto panel|Not supported|Not applicable|\n|Microsoft Teams|Supported|None|\n|Slack|Supported|None|\n|Workplace|Supported|None|\n|Facebook Messenger|Not supported|Not applicable|\n|SMS Twilio|Not supported|Not applicable|\n|LINE|Not supported|Not applicable|\n|WhatsApp|Not supported|Not applicable|\n|Apple Messages for Business|Not supported|Not applicable|\n|Alexa \\(Voice\\)|Partial support|Supported on devices with screens. For non-screen devices, the user receives a message if unsupported elements are used: `We found a link`. For details, see [Fine-tune Virtual Agent settings and topics for the best Alexa voice chat experience](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-settings-for-alexa.md).|\n\n## Example Multi-response control\n\n**Note:** Asset library controls may display and function differently in other channels.\n\n<table id=\"table_f1f_v2p_xdb\"><thead><tr><th>\n\nOutput properties\n\n</th><th>\n\nMulti-response output\n\n</th></tr></thead><tbody><tr><td>\n\n\\[Omitted image \"va-multi-flow-properties.png\"\\] Alt text: Basic properties include the node name and the response organized by type: Text, HTML, Image, and Link.\n\n</td><td>\n\n\\[Omitted image \"va-multi-flow-web.png\"\\] Alt text: A basic response includes text output followed by a hyperlink.\n\n</td></tr></tbody>\n</table>**Parent Topic:**[Assistant Designer bot responses](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-bot-responses.md)\n\n"}}