{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":5303,"path":"conversational-interfaces/virtual-agent/va-video-bot-response.md","title":"Video bot response control","bundle":null,"doc_type":null,"release":"australia","body":"\n# Video bot response control\n\nUse the Video bot response control in a Virtual Agent topic to include a video in the conversation.\n\nThe Video bot response control includes a navigation button, which gives users time to watch the video. If you want the user to the watch the video before continuing with the conversation, use this navigation button.\n\nWhen users have finished watching the video, they can select the navigation button to continue with the conversation.\n\n**Note:** Topic authors can also use the [Card bot response control](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-card-output.md) to include a video in conversations. However, the Card bot response control doesn't include the navigation button, which gives users time to watch the video.\n\n## Video bot response control properties\n\n\n
\n\nProperty\n\n\n\nDescription\n\n
\n\nNode name\n\n\n\nName that identifies this video bot response control node in the topic flow.\n\n
\n\nCard type\n\n\n\nType of card. Select **YouTube Video Card**.**Note:** In the Australia release, only YouTube video cards are supported.\n\n
\n\nTemplate\n\n\n\nA visual representation of the layout of the video included in the card.\n\n
\n\nMap data to fields on the card\n\n\n\nFields that correspond to the numbers shown on the template. These fields are the following:- **Title**: Title of the card.\n- **Title Link**: URL to any relevant content.\n- **Description**: Description the card, such as the topic the video addresses.\n- **YouTube Video ID**: Unique identifier for the video used in the card. This identifier is the string following the equal sign \\(=\\) at the end of the video's URL path.\n\nFor example, in the path shown below, the video identifier is `FVgtjdEOa5M`.\n\n\\[Omitted image \"va-video-unique-id.png\"\\] Alt text: In the URL www.youtube.com/watch?v=FVgtjdEOa5M, the video identifier is FVgtjdEOa5M.\n\n\\[Omitted image \"va-video-unique-id-2.png\"\\] Alt text: In this URL, the video identifier is the video ID in curly brackets.\n\n\n
\n\nAdvanced\n\n
\n\nNavigation button label\n\n\n\nNavigation button used to continue with the conversation. By default, the button is labeled **Got it**, but you can change it. For example, you change the label to **Continue**.\n\n Users select this navigation button in the chat window to continue with the conversation.\n\n
\n\nHide this node\n\n
\n\nConditionally show this node if\n\n\n\nNo-code condition statement or low-code script that specifies a condition for presenting this node in the conversation. The condition must evaluate to true.\n\n
\n\nNode Conditions\n\n\n\nExpression logic to specify a condition for presenting this topic to users. The condition must evaluate to true. You can set this field using either the condition builder or a script.\n\n- **Condition**: Use the condition builder to add or edit conditions.\n- **Script**: Use the script editor to create or edit a script that contains a condition statement.\n\n
## Channel support\n\n**Note:** The way the Video bot response displays videos may vary across channels. For example, the video display you see in Slack messages may be different from what you see on Microsoft Teams or Workplace from Facebook. Also, if an embedded player is supported on that channel, the player is included in the display. For more information about channels, see the documentation for the channel you're using.\n\n\n
\n\nChannel\n\n\n\nSupport\n\n\n\nConstraints\n\n
\n\nWeb UI\n\n\n\nSupported\n\n\n\nNone\n\n
\n\nMobile UI\n\n\n\nSupported\n\n\n\nNone\n\n
\n\nServiceNow Otto panel\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
\n\nMicrosoft Teams\n\n\n\nSupported\n\n\n\nThe video control displays a thumbnail image of the video that users select to open the video in their preferred web browser.\n\n
\n\nSlack\n\n\n\nSupported\n\n\n\nConversational Integration with Slack version 2.0.0 and later.The video control displays a thumbnail image of the video that users select to open the video in their preferred web browser.\n\n
\n\nWorkplace\n\n\n\nSupported\n\n\n\nNone\n\n
\n\nFacebook Messenger\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
\n\nSMS Twilio\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
\n\nLINE\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
\n\nWhatsApp\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
\n\nApple Messages for Business\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
\n\nAlexa \\(Voice\\)\n\n\n\nNot supported\n\n\n\nNot applicable\n\n
## Example Video bot response control\n\n**Note:** Asset library controls may display and function differently in other channels.\n\n\n
\n\nResponse properties\n\n\n\nCard output\n\n
\n\n\\[Omitted image \"va-card-video-properties-2.png\"\\] Alt text: Basic properties include the node name, card type, template, title, title link, description, and YouTube video ID.\n\n\n\n\\[Omitted image \"va-video-with-nav-button.png\"\\] Alt text: Video card with the header \"Returning to work using Safe Workplace Suite,\" a description, and a \"Continue\" navigation button.\n\n
\n\n\\[Omitted image \"va-video-without-nav-button.png\"\\] Alt text: Video card with the header, \"Returning to work using Safe Workplace Suite\" and a description.\n\n
**Parent Topic:**[Assistant Designer bot responses](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/conversational-interfaces/virtual-agent/va-bot-responses.md)\n\n"}}