{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":6194,"path":"customer-service-management/csm-activate-query-rules.md","title":"Activate query rules","bundle":null,"doc_type":null,"release":"australia","body":"\n# Activate query rules\n\nSet the query rules system property \\[sn\\_cs\\_queryrules.use\\_query\\_rules\\] value to **true**. For upgrade customers, once set to **true**, you must migrate any changes made in before query business rules to the query rules feature and validate them.\n\nEnsure you have sn\\_queryrules.admin role to activate the query rules.\n\n"}}