{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":7130,"path":"customer-service-management/r_KnowProdEntitlementCompInstalled.md","title":"Components installed with Knowledge Product Entitlements","bundle":null,"doc_type":null,"release":"australia","body":"\n# Components installed with Knowledge Product Entitlements\n\nSeveral types of components are installed with the Knowledge Product Entitlements application.\n\n## Business rules installed with Knowledge Product Entitlements\n\nBusiness rules are added with activation of Knowledge Product Entitlements.\n\n<table id=\"table_fgq_n12_z5\"><thead><tr><th>\n\nBusiness rule\n\n</th><th>\n\nTable\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nKnowledge Product Entitlement\n\n</td><td>\n\nKnowledge\\[kb\\_knowledge\\]\n\n</td><td>\n\nImplements the needed access controls for users with the sn\\_customerservice.customer role.\n\n</td></tr><tr><td>\n\nKB Product Entitlements\n\n</td><td>\n\nKnowledge Base\\[kb\\_knowledge\\_base\\]\n\n</td><td>\n\n \n\n</td></tr></tbody>\n</table>## Properties installed with Knowledge Product Entitlements\n\nProperties are added with activation of Knowledge Product Entitlements.\n\n<table id=\"table_kb_rel_prod_z5\"><thead><tr><th>\n\nProperty\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nkb\\_product\\_entitlement.knowledge\\_base.enable\n\n</td><td>\n\nEnable access control of Knowledge Bases based on product entitlements.If enabled, customers can access all of the knowledge bases related to the products for which they have entitlements.\n\n -   **Type**: true/false\n-   **Default value**: false\n-   **Location**: **Knowledge Product Entitlements** &gt; **Properties**\n\n</td></tr><tr><td>\n\nkb\\_product\\_entitlement.knowledge\\_base.allow\\_empty\\_products\n\n</td><td>\n\nAllow access to Knowledge Bases with empty **Related Products** field. If enabled, customers can access all knowledge bases even if no products have been specified in the **Related Products** field on the Knowledge Base form.\n\n -   **Type**: true/false\n-   **Default value**: false\n-   **Location**: **Knowledge Product Entitlements** &gt; **Properties**\n\n</td></tr><tr><td>\n\nkb\\_product\\_entitlement.article.enable\n\n</td><td>\n\nEnable access control of Knowledge Articles based on product entitlements.If enabled, customers can access all of the knowledge articles related to the products for which they have entitlements.\n\n -   **Type**: true/false\n-   **Default value**: false\n-   **Location**: **Knowledge Product Entitlements** &gt; **Properties**\n\n</td></tr><tr><td>\n\nkb\\_product\\_entitlement.article.allow\\_empty\\_products\n\n</td><td>\n\nAllow access to Knowledge Articles with empty **Related Products** field. If enabled, customers can access all knowledge articles even if no products have been specified in the **Related Products** field on the Knowledge form.\n\n -   **Type**: true/false\n-   **Default value**: false\n-   **Location**: **Knowledge Product Entitlements** &gt; **Properties**\n\n</td></tr></tbody>\n</table>"}}