{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":7278,"path":"customer-service-management/sitemap-generator-csp.md","title":"Sitemap Generator for the Consumer Service Portal","bundle":null,"doc_type":null,"release":"australia","body":"\n# Sitemap Generator for the Consumer Service Portal\n\nThe ServiceNow® Sitemap Generator application enables you to efficiently define and automatically generate XML sitemaps.\n\n## Sitemap Generator configuration requirements for the Consumer Service Portal\n\nThe sitemap is generated from a script or static XML. Validating sitemaps isn't handled automatically, so verify when creating a sitemap that its contents meet the following requirements:\n\n-   Includes only the knowledge base and catalogs configured for the Consumer Service Portal\n-   Includes only Consumer Service Portal pages with unauthenticated user access\n-   Excludes Consumer Service Portal URLs that aren't publicly accessible\n-   Excludes pages that respond with a 301 redirect\n-   Excluded retired and expired knowledge base articles\n-   Includes hreflang support for knowledge articles\n\nFor information about sitemap requirements for search engine optimization \\(SEO\\), see [Build and submit a sitemap](https://developers.google.com/search/docs/crawling-indexing/sitemaps/build-sitemap) in the Google documentation.\n\n"}}