{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":10008,"path":"employee-service-management/employee-experience-foundation/customize-business-rules-sn-ms-teams.md","title":"Customize business rules for actionable notifications","bundle":null,"doc_type":null,"release":"australia","body":"\n# Customize business rules for actionable notifications\n\nEnables you to customize the business rules for actionable notifications.\n\n## Before you begin\n\nRole required: admin\n\n## Procedure\n\n1.  Navigate to **All** &gt; **ServiceNow for Microsoft 365** &gt; **Notifications** &gt; **Actionable Notifications - Business Rules**.\n\n2.  Open a business rule you would like to extend to another table.\n\n    Example: Send comment to caller.\n\n3.  Click **New**.\n\n4.  On the **UI Action** form, fill the fields.\n\n<table id=\"table_dsz_kwh_pnb\"><thead><tr><th align=\"left\">\n\nField\n\n</th><th align=\"left\">\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nName\n\n</td><td>\n\nName of the business rule\n\n</td></tr><tr><td>\n\nTable\n\n</td><td>\n\nTable to which the Send comment to caller is to be assigned.\n\n</td></tr><tr><td>\n\nActive\n\n</td><td>\n\nCheck this box\n\n</td></tr><tr><td>\n\nAdvanced\n\n</td><td>\n\nCheck this box\n\n</td></tr><tr><td>\n\nWhere to run\n\n</td><td>\n\n-   When: after\n-   Insert: Check this box\n-   Update: Check this box\n-   Filter Conditions: Apply the filter condition of the Send comment to caller business rule\n\n\n</td></tr><tr><td>\n\nAdvanced\n\n</td><td>\n\n-   Condition: Copy and paste the value of the condition from the existing Send comment to caller business rule. Modify the values as required.\n-   Script: Copy and paste the script from the existing Send comment to caller business rule. Modify the values as required.\n\n\n</td></tr></tbody>\n</table>5.  Click **Submit**.\n\n\n**Parent Topic:**[Customize IT Service Management integration with ServiceNow](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/employee-service-management/employee-experience-foundation/customize-sn-ms-teams.md)\n\n"}}