{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":14260,"path":"environmental-social-governance/components-installed-with-esg.md","title":null,"bundle":null,"doc_type":null,"release":null,"body":"---\ntitle: Components installed with Operational Sustainability Management \\(formerly ESG Management\\)\ndescription: Several types of components such as roles, tables, and properties are installed with the Operational Sustainability Management application and the GRC: Metrics application.\nlocale: en-US\ncanonical_url: https://www.servicenow.com/docs/r/australia/environmental-social-governance/components-installed-with-esg.html\nrelease: australia\ntopic_type: reference\nlast_updated: \"2026-06-01\"\nreading_time_minutes: 8\nbreadcrumb: [Operational Sustainability Management \\(formerly ESG\\) reference, Operational Sustainability Management \\(formerly Environmental, Social, and Governance\\)]\n---\n\n# Components installed with Operational Sustainability Management \\(formerly ESG Management\\)\n\nSeveral types of components such as roles, tables, and properties are installed with the Operational Sustainability Management application and the GRC: Metrics application.\n\n## Roles\n\nThe following roles are installed with the Operational Sustainability Management application.\n\n**Note:** For the tables and roles installed with the GRC: Metrics application, see [Components installed with the GRC: Metrics application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/tables-installed-with-metrics.md).\n\n<table id=\"table_m4l_lwl_frb\"><thead><tr><th>\n\nRole\n\n</th><th>\n\nDescription\n\n</th><th>\n\nPrivileges\n\n</th><th>\n\nContains\n\n</th></tr></thead><tbody><tr><td>\n\nsn\\_esg.admin\n\n</td><td>\n\nManages all the items within the application and configures the setup for ESG integrations.\n\n</td><td>\n\nUsers with this role can read, write, update, and delete the following:-   Material topics\n-   Goals\n-   Targets\n-   Metric definitions\n-   Metrics\n-   Metric data\n-   Metric data task\n-   Disclosures\n-   Authority documents\n-   Citations\n-   Citations and metric definitions from the Unified content management application\n-   Risk assessment factors\n-   Update and publish risk assessments methodologies\n-   Emission activity\n-   Emission activity source\n-   Emission factor\n-   Emission factor location\n\nIf Scope 3 emissions is installed, this role can do the read, write, update, and delete the following.\n\n-   Scope 3 emission category types\n-   Supplier emissions by model\n-   Inflation factors\n\nThese users can read and update the **sn\\_esg\\_scope3.historical\\_years\\_selector** system property and can access the Scope 3 dashboard.\n\n</td><td>\n\nsn\\_grc.forecast.admin, sn\\_esg.msoff\\_intg.admin, sn\\_esg.internal\\_disclosure\\_manager, sn\\_grc\\_metric.admin, sn\\_grc\\_doc\\_design.admin, report\\_user, sn\\_esg.integrations\\_admin, sn\\_esg.program\\_manager, sn\\_esg.internal\\_admin, mp\\_document\\_user, sn\\_grc\\_claims.adminIf the ESG Risk Management plugin is activated, the sn\\_risk\\_advanced.ara\\_assessor and sn\\_risk.implementation\\_manager roles are installed.\n\n</td></tr><tr><td>\n\nsn\\_esg.metrics\\_manager\n\n</td><td>\n\nManages metrics in the ESG workspace.\n\n</td><td>\n\nUsers with this role can read the following:-   Material topics\n-   Goals\n-   Targets\n-   Metric data\n-   Metric data task\n-   Authority documents\n-   Citations\n\n These users can read, write, and update the metrics and metric definitions. These users can only delete those metrics definitions and metrics that they have created.\n\n</td><td>\n\nsn\\_esg.reader, sn\\_grc\\_metric.manager, sn\\_esg\\_content.admin\n\n</td></tr><tr><td>\n\nsn\\_esg.reporting\\_disclosure\\_manager\n\n</td><td>\n\nManages disclosure report in the ESG workspace.\n\n</td><td>\n\nUsers with this role can read the following:-   Material topics\n-   Goals\n-   Targets\n-   Metric definitions\n-   Metrics\n-   Metric data\n-   Metric data task\n-   Authority documents\n-   Citations\n-   Scope 3 emission category types\n-   Supplier emissions by model\n-   Inflation factors\n\n These users can read, write, and update the disclosures. These users can only delete those disclosure that they have created.\n\n</td><td>\n\nsn\\_esg.internal\\_disclosure\\_manager, sn\\_esg.reader, report\\_user, sn\\_esg\\_msoff\\_intg.reader, sn\\_esg\\_content.admin, sn\\_grc\\_claims.manager, mp\\_document\\_userIf the com.snc.multiprovider\\_documents plugin is activated, the mp\\_document\\_user role is added.\n\n</td></tr><tr><td>\n\nsn\\_esg.data\\_owner\n\n</td><td>\n\nData owner role to provide input to the assigned metric data tasks.\n\n</td><td>\n\nUsers with this role can read the following:-   Goals\n-   Targets\n-   Metric definitions\n-   Metrics\n-   Metric data\n-   Authority documents\n-   Citations\n\n These users can read, and update the metric data tasks.\n\n</td><td>\n\nsn\\_grc.library\\_reader, sn\\_gf.goal\\_user\\_read, sn\\_grc\\_workspace.task\\_reader, sn\\_grc\\_metric.reader, sn\\_grc\\_metric.user, If the ESG Risk Management plugin is activated, the sn\\_risk\\_advanced.ara\\_assessor, sn\\_risk.library\\_reader, sn\\_risk\\_advanced.ara\\_assessor, sn\\_risk.library\\_business\\_user, and sn\\_risk.implementation\\_business\\_user roles are installed.\n\n</td></tr><tr><td>\n\nsn\\_esg.program\\_manager\n\n</td><td>\n\nSupports the execution and management of ESG program development, implementation, and reporting.\n\n</td><td>\n\nUsers with this role can read, write, update, and delete the following:-   Material topics\n-   Goals\n-   Targets\n-   Metric definitions\n-   Metrics\n-   Metric data\n-   Metric data task\n-   Content accelerator\n-   Emission activity\n-   Emission activity source\n-   Emission factor\n-   Emission factor location\n-   Scope 3 emission category types\n-   Supplier emissions by model\n-   Inflation factors\n\n These users can read authority documents, citations, framework status, GRI citation, Metric definition, SASB citation, TCFD citation, UN SDG citation, Scope 3 dashboard, inflation factors.\n\nIf the Unified content management, application is installed, these users can read emission activity source, emission activity, emission factor location, emission unit, and disclosures. They can read and update Emission activity location.\n\nThey can also delete only those metrics and metric definitions that they have created.\n\nThey can read and update the system property Scope 3 dashboard's historical years selector.\n\n</td><td>\n\nsn\\_esg.reader, sn\\_gf.epmo\\_strategy\\_planner, sn\\_grc\\_metric.manager, sn\\_gf.goal\\_user, sn\\_esg.internal\\_manager, sn\\_grc.library\\_admin, sn\\_compliance.library\\_admin,sn\\_grc\\_claims.manager, sn\\_grc\\_forecast.manager, sn\\_compliance.control\\_employee\\_reader, sn\\_esg\\_content.admin, sn\\_compliance.control\\_framework\\_reader, sn\\_grc.issue\\_employee\\_userIf the ESG Risk Management plugin is activated,the sn\\_risk\\_advanced.ara\\_creator, sn\\_risk\\_advanced.ara\\_assessor, sn\\_risk\\_advanced.ara\\_approver, and sn\\_risk.implementation\\_business\\_user roles are installed.\n\n</td></tr><tr><td>\n\nsn\\_esg\\_risk\\_mgmt.risk\\_manager\n\n</td><td>\n\nManages risk assessments in the ESG domain.**Note:** This role is available only when the sn\\_esg\\_risk\\_mgmt is installed and activated.\n\n</td><td>\n\nUsers with this role can do the following tasks:-   Create the risk framework\n-   Create risk statements\n-   Create risks\n-   Create the risk scope to generate risks\n-   Initiate risk assessments\n-   Approve risk assessments\n\n</td><td>\n\nsn\\_risk\\_advanced.ara\\_planner, sn\\_risk.implementation\\_manager, sn\\_risk.library\\_manager, sn\\_risk\\_advanced.ara\\_creator, sn\\_risk\\_advanced.ara\\_assessor, sn\\_risk\\_advanced.ara\\_approver\n\n</td></tr><tr><td>\n\nsn\\_grc\\_claims.manager\n\n</td><td>\n\nManages claims in the ESG domain.\n\n</td><td>\n\nUsers with this role can do the following tasks:-   Create a claim\n-   Edit a claim\n-   Export a claim\n\n</td><td>\n\nsn\\_grc\\_claims.reader\n\n</td></tr></tbody>\n</table>## Tables\n\nThe following tables are installed with the Operational Sustainability Management application.\n\n<table id=\"table_thf_cgm_frb\"><thead><tr><th>\n\nTable\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nMaterial Topic\n\n \\[sn\\_esg\\_material\\_topic\\]\n\n</td><td>\n\nMaterial topics to define ESG material issues\n\n</td></tr><tr><td>\n\nUnit family\n\n \\[sn\\_grc\\_metric\\_unit\\_family\\]\n\n</td><td>\n\nCategorize and group units\n\n</td></tr><tr><td>\n\nUnit conversion\n\n \\[sn\\_grc\\_metric\\_unit\\_conversion\\]\n\n</td><td>\n\nSet up unit conversion value for From and To units\n\n</td></tr><tr><td>\n\nEmission activity\n\n \\[sn\\_esg\\_emission\\_activity\\]\n\n</td><td>\n\nAn emission activity is any activity that leads to emissions\n\n</td></tr><tr><td>\n\nEmission factor\n\n \\[sn\\_esg\\_emission\\_factor\\]\n\n</td><td>\n\nAn emission factor is a coefficient that allows to convert activity data into greenhouse gas \\(GHG\\) emissions\n\n</td></tr><tr><td>\n\nEmission factor location\n\n \\[sn\\_esg\\_emission\\_factor\\_location\\]\n\n</td><td>\n\nTo capture emission factor at location level\n\n</td></tr><tr><td>\n\nCalculated metric definition to Emission factor\n\n sn\\_esg\\_m2m\\_calculated\\_definition\\_emission\\_factor\n\n</td><td>\n\nAssociation between calculated metric definitions and emission factor\n\n</td></tr><tr><td>\n\nMetric to Goal\n\n \\[sn\\_esg\\_m2m\\_metric\\_goal\\]\n\n</td><td>\n\nAssociation between metric and goal\n\n</td></tr><tr><td>\n\nMetric to Target\n\n \\[sn\\_esg\\_m2m\\_metric\\_target\\]\n\n</td><td>\n\nAssociation between metric and target\n\n</td></tr><tr><td>\n\nMaterial Topic to Goal\n\n \\[sn\\_esg\\_m2m\\_material\\_topic\\_goal\\]\n\n</td><td>\n\nAssociation between material topic and goal\n\n</td></tr><tr><td>\n\nGoal to Disclosure\n\n \\[sn\\_esg\\_m2m\\_goal\\_disclosure\\]\n\n</td><td>\n\nAssociation between goal and disclosure\n\n</td></tr><tr><td>\n\nGoal to Citation\n\n \\[sn\\_esg\\_m2m\\_goal\\_citation\\]\n\n</td><td>\n\nAssociation between goal and citation\n\n</td></tr><tr><td>\n\nEntity to Goal\n\n \\[sn\\_esg\\_m2m\\_entity\\_goal\\]\n\n</td><td>\n\nAssociation between entity and goal\n\n</td></tr><tr><td>\n\nMetric to Disclosure\n\n \\[sn\\_esg\\_m2m\\_disclosure\\_metric\\]\n\n</td><td>\n\nAssociation between metric and disclosure\n\n</td></tr><tr><td>\n\nMetric Definition to Disclosure\n\n \\[sn\\_esg\\_m2m\\_disclosure\\_metric\\_definition\\]\n\n</td><td>\n\nAssociation between metric definition and disclosure\n\n</td></tr><tr><td>\n\nRelated URL\n\n \\[sn\\_grc\\_metric\\_data\\_task\\_url\\]\n\n</td><td>\n\nUsed to upload relevant documents and resources for the data task.\n\n</td></tr><tr><td>\n\nThreshold\n\n \\[sn\\_grc\\_metric\\_threshold\\]\n\n</td><td>\n\nThreshold used to measure the achieved progress of the metric target. This table is the parent table of sn\\_grc\\_metric\\_metric\\_threshold.\n\n</td></tr><tr><td>\n\nMetric Threshold\n\n \\[sn\\_grc\\_metric\\_metric\\_threshold\\]\n\n</td><td>\n\nParent table of sn\\_grc\\_metric\\_metric\\_threshold\n\n</td></tr><tr><td>\n\nDisclosure Summary\n\n \\[sn\\_esg\\_disclosure\\_summary\\]\n\n</td><td>\n\nDisclosure summary report to display related information such as citation, metric, metric data associated to the disclosure. It will be refreshed via a daily scheduled job.\n\n</td></tr><tr><td>\n\nDisclosure\n\n \\[sn\\_esg\\_disclosure\\]\n\n</td><td>\n\nDisclosure of the company's E,S, and G data.\n\n</td></tr><tr><td>\n\nRelated Document\n\n \\[sn\\_esg\\_disclosure\\_url\\]\n\n</td><td>\n\nRelated document URL associated with the disclosure.\n\n</td></tr><tr><td>\n\nGoal Activity Summary\n\n \\[sn\\_esg\\_goal\\_activity\\_summary\\]\n\n</td><td>\n\nGoal activity summary report to display related info in a summarized format. It will be refreshed via a scheduled job.\n\n</td></tr><tr><td>\n\nGoal Summary\n\n \\[sn\\_esg\\_goal\\_summary\\]\n\n</td><td>\n\nTop level goal information along with related sub-goal and target info\n\n</td></tr><tr><td>\n\nHeatmap Chart Color\n\n \\[sn\\_esg\\_heatmap\\_chart\\_color\\]\n\n</td><td>\n\nESG program manager is able to configure the color for heatmap chart\n\n</td></tr><tr><td>\n\nISSB citation\n\n \\[sn\\_esg\\_content\\_issb\\_citation\\]\n\n</td><td>\n\nHolds ISSB framework and citation content data.\n\n</td></tr><tr><td>\n\nAnalysis\n\n \\[sn\\_grc\\_forecast\\_analysis\\]\n\n</td><td>\n\nHolds the details of forecast analysis for forecast context and forecast method.\n\n</td></tr><tr><td>\n\nAnalysis context\n\n \\[sn\\_grc\\_forecast\\_context\\]\n\n</td><td>\n\nHolds the details of forecast context like Name, Metric definition, Periods to forecast and Previous periods.\n\n</td></tr><tr><td>\n\nAnalysis data\n\n \\[sn\\_grc\\_forecast\\_data\\]\n\n</td><td>\n\nTable that stores forecast data for future periods data for given a context and analysis.\n\n</td></tr><tr><td>\n\nAnalysis parameter data\n\n \\[sn\\_grc\\_forecast\\_parameter\\_data\\]\n\n</td><td>\n\nTable that stores operands forecast data for future periods data for given a context and analysis.\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nIf Policy and Compliance Management is installed\n\n</td></tr><tr><td>\n\nControl to Goal\n\n \\[sn\\_esg\\_m2m\\_control\\_goal\\]\n\n</td><td>\n\nAssociation between Goal and Control\n\n</td></tr><tr><td>\n\nControl Objective to Goal\n\n \\[sn\\_esg\\_m2m\\_control\\_obj\\_goal\\]\n\n</td><td>\n\nAssociation between Control Objective and Goal\n\n</td></tr><tr><td>\n\nCitation to Disclosure\n\n \\[sn\\_esg\\_m2m\\_disclosure\\_citation\\]\n\n</td><td>\n\nAssociation between Citation and Disclosure\n\n</td></tr><tr><td>\n\nPolicy to Goal\n\n \\[sn\\_esg\\_m2m\\_policy\\_goal\\]\n\n</td><td>\n\nAssociation between Policy and Goal\n\n</td></tr><tr><td>\n\nBase metric definition to citation\n\n \\[sn\\_esg\\_m2m\\_base\\_metric\\_definition\\_citation\\]\n\n</td><td>\n\nAssociation between Base metric definition and Citation\n\n</td></tr><tr><td>\n\nBase metric definition to target\n\n \\[sn\\_esg\\_m2m\\_base\\_metric\\_definition\\_target\\]\n\n</td><td>\n\nAssociation between Base metric definition and Target\n\n</td></tr><tr><td>\n\nBase metric definition to goal\n\n \\[sn\\_esg\\_m2m\\_base\\_metric\\_definition\\_goal\\]\n\n</td><td>\n\nAssociation between Base metric definition and Goal\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nIf Integrated Risk Management is installed\n\n</td></tr><tr><td>\n\nRisk to Goal\n\n \\[sn\\_esg\\_m2m\\_risk\\_goal\\]\n\n</td><td>\n\nAssociation between Risk and Goal\n\n</td></tr><tr><td>\n\nRisk Statement to Goal\n\n \\[sn\\_esg\\_m2m\\_risk\\_statement\\_goal\\]\n\n</td><td>\n\nAssociation between Risk Statement and Goal\n\n</td></tr><tr><td class=\"sub-head\" colspan=\"2\">\n\nIf Operational Sustainability Integration with Socialsuite is installed\n\n</td></tr><tr><td>\n\nSocialsuite import logsn\\_osm\\_ma\\_import\\_log\n\n</td><td>\n\nRelationship between imported material topic data and Socialsuite materiality assessments\n\n</td></tr></tbody>\n</table>## Properties\n\nThe following properties are installed with the Operational Sustainability Management application.\n\n<table id=\"table_h5y_fpm_frb\"><thead><tr><th>\n\nName\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nglide.ui.sn\\_esg\\_disclosure\\_activity.fields\n\n</td><td>\n\nDisclosure activity formatter fields.\n\n</td></tr><tr><td>\n\nglide.ui.sn\\_esg\\_material\\_topic\\_activity.fields\n\n</td><td>\n\nMaterial topic activity formatter fields.\n\n</td></tr><tr><td>\n\nsn\\_esg.metric\\_approval\n\n</td><td>\n\nEnables ESG administrators to define either the simple approval flow or the advanced approval flow for all the metrics and metric definitions. **Note:** This property is available only when the sn\\_grc\\_appr plugin is activated and must be set while configuring the Operational Sustainability Management application.\n\n The choices are as follows:-   **Simple**: By choosing this option, the Approval section will be enabled both on the manual metric definition form and within the metrics. Using this section, you can designate approvers directly on the metric definition form.\n-   **Advanced**: When you choose this option, the Approval section will be unavailable on the manual metric definition form and the metric form. Instead, approval can be configured by setting the approval conditions, tables, and approvers in the GRC: Approver Configurator application. This application also allows you to define multiple levels of approvals. For more information see, [Using Approver Configurator for setting up approvals](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/governance-risk-compliance/approval-configuration.md).\n\n</td></tr><tr><td>\n\nsn\\_esg\\_scope3.historical\\_years\\_selector\n\n</td><td>\n\nEnables you to configure the number of historical years for which you want to view the data on the Scope 3 dashboard.\n\n</td></tr></tbody>\n</table>## Scheduled jobs\n\nThe following scheduled jobs are installed with the Operational Sustainability Management application.\n\n|Name|Description|\n|----|-----------|\n|Generate ESG goals summary|This job executes daily at 12 AM. This job clears all existing goals summary and creates new goal summaries for all active goals classified as \"environmental,social,governance\".|\n|Generate ESG disclosure summary|This job is executes daily once at 12AM. This job deletes existing summary and creates disclosure summary for all types of disclosure like goals,citations,metrics.|\n|Calculate ESG license count|This Job executes daily at 11:00 PM. It calculates the license based on active data in base metric definition where domain area is ESG.|\n|Generate ESG goals activity summary|This job executes periodically for every 12 hours. This job deletes the existing goal activity summary and creates new goal activity summary for all goals classified on \"environmental, social, governance\".|\n\n**Parent Topic:**[Operational Sustainability Management \\(formerly ESG\\) reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/environmental-social-governance/reference-data-esg.md)\n\n"}}