{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":14735,"path":"field-service-management/field-service-scheduling/change-intraday-scheduling-timing.md","title":"Change the time that determines whether an agent has acted","bundle":null,"doc_type":null,"release":"australia","body":"\n# Change the time that determines whether an agent has acted\n\nFine-tune the amount of time that determines whether an agent has acted when scheduled.\n\n## Before you begin\n\nRole required: admin\n\n## About this task\n\nThe Agent Not Take Action flow is made up of three subflows that determine whether an agent acted when scheduled to based on the time values.\n\n**Warning:** Don’t change any values related to the conditions or check types. Doing so breaks the flows.\n\n## Procedure\n\n1.  Navigate to **All** > **Process Automation** > **Flow Designer**.\n\n2.  Choose the subflow that you want to edit.\n\n    -   FSM wait for travel start.\n\n    -   FSM wait for work complete.\n\n    -   FSM wait for work start.\n\n3.  Select the action **Wait for 30 minute\\(s\\) after**.\n\n4.  Change the value from 30 to the new value.\n\n5.  Select **Save**.\n\n\n"}}