{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":19521,"path":"healthcare-life-sciences/pre-visit-components-installed.md","title":"Components installed with Pre-Visit Management","bundle":null,"doc_type":null,"release":"australia","body":"\n# Components installed with Pre-Visit Management\n\nSeveral types of components are installed with installation of the Pre-Visit Management application, including tables, user roles, ServiceNow Store applications, scheduled jobs, and business rules.\n\n**Important:**\n\nStarting with the Yokohama release, Pre-Visit Management is being prepared for future deprecation. It will be hidden and no longer activated on new instances but will continue to be supported.\n\nFor details, see the [Deprecation Process \\[KB0867184\\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support knowledge base.\n\nDemo data is available for this feature.\n\n**Note:** The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see [Find components installed with an application](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/find-components.md).\n\n## Roles installed\n\n<table id=\"table_qzw_m3l_4pb\"><thead><tr><th>\n\nRole\n\n</th><th>\n\nDescription\n\n</th><th>\n\nContains roles\n\n</th></tr></thead><tbody><tr><td>\n\nsn\\_previsit.admin\n\n</td><td>\n\nAdministers who can access the Pre-Visit Management application.\n\n</td><td>\n\nsn\\_previsit.patient\\_service\\_agent\n\n</td></tr><tr><td>\n\nsn\\_previsit.patient\\_service\\_agent\n\n</td><td>\n\nViews and fulfills procedure request cases as a patient service representative.\n\n</td><td>\n\nsn\\_hcls.healthcare\\_agent\n\n</td></tr><tr><td>\n\nsn\\_previsit.case\\_creator\n\n</td><td>\n\nCreates procedure request cases for all associated objects.\n\n</td><td>\n\nsn\\_previsit.case\\_viewer\n\n</td></tr><tr><td>\n\nsn\\_previsit.agent\\_connector\n\n</td><td>\n\nViews, creates, and updates procedure request cases for all associated objects.\n\n You can combine this role with other roles for a user with the agent connector profile. For more information, see [Determining additional user profiles in Pre-Visit Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-connector-contributor.md).\n\n</td><td>\n\n-   sn\\_hcls.healthcare\\_agent\n-   sn\\_previsit.sm\\_agent\n\n</td></tr><tr><td>\n\nsn\\_previsit.case\\_viewer\n\n</td><td>\n\nViews all procedure request cases available in the application.\n\n</td><td>\n\nNone\n\n</td></tr><tr><td>\n\nsn\\_previsit.contributor\n\n</td><td>\n\nCreates procedure request cases for patients.\n\n You can combine this role with other roles for a user with the contributor profile. For more information, see [Determining additional user profiles in Pre-Visit Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/healthcare-life-sciences/pre-visit-connector-contributor.md).\n\n</td><td>\n\n-   sn\\_hcls.clinical\\_data\\_viewer\n-   sn\\_hcls.foundation\\_data\\_viewer\n-   sn\\_hcls.patient\\_data\\_viewer\n-   sn\\_hcls.practitioner\\_data\\_viewer\n-   sn\\_hcls.health\\_insurance\\_data\\_viewer\n-   sn\\_previsit.case\\_viewer\n-   sn\\_hcls.revenue\\_cycle\\_data\\_viewer\n-   sn\\_previsit.case\\_creator\n\n</td></tr><tr><td>\n\nsn\\_previsit.sm\\_agent\n\n</td><td>\n\nAccesses and views all data related to procedure requests as a patient service representative.\n\n</td><td>\n\nsn\\_previsit.case\\_creator\n\n</td></tr></tbody>\n</table>## Tables installed\n\n<table id=\"table_ib2_btj_sqb\"><thead><tr><th>\n\nTable\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nProcedure request \\[sn\\_previsit\\_procedure\\_request\\]\n\n</td><td>\n\nStores procedure request cases. Extends the Healthcare case \\[sn\\_hcls\\_case\\] table.\n\n</td></tr></tbody>\n</table>## ServiceNow Store applications installed\n\n<table id=\"table_ldj_jhj_sqb\"><thead><tr><th>\n\nApplication\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nHealthcare and Life Sciences Service Management Core \\(sn\\_hcls\\)\n\n</td><td>\n\nProvides a data model and critical digital health capabilities including patient 360-degree view, consent management, and digital documentation to better address healthcare services.\n\n</td></tr></tbody>\n</table>## Scheduled jobs installed\n\n<table id=\"table_u5w_d1k_sqb\"><thead><tr><th>\n\nScheduled job\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nSend procedure consent schedule\n\n</td><td>\n\nSends procedure consent document before the procedure appointment date.\n\n</td></tr></tbody>\n</table>## Business rules installed\n\n<table id=\"table_lyf_vdl_4pb\"><thead><tr><th>\n\nBusiness rule\n\n</th><th>\n\nTable\n\n</th><th>\n\nRule criteria\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nCreate book appointment task\n\n</td><td>\n\nProcedure request \\[sn\\_previsit\\_procedure\\_request\\]\n\n</td><td>\n\nAfter update\n\n</td><td>\n\nCreates an appointment task for the scheduling group when a patient opts for insurance and an agent completes the review of patient insurance.\n\n</td></tr><tr><td>\n\nCreate insurance info task\n\n</td><td>\n\nProcedure request \\[sn\\_previsit\\_procedure\\_request\\]\n\n</td><td>\n\nAfter update\n\n</td><td>\n\nCreates an insurance task for the patient when the patient service representative completes the review of a procedure request case.\n\n</td></tr><tr><td>\n\nUpdate appt booked on procedure request\n\n</td><td>\n\nBook appointment \\[sn\\_hcls\\_book\\_appt\\_task\\]\n\n</td><td>\n\nAfter insert and update\n\n</td><td>\n\nIndicates that an appointment is booked for a procedure request when the appointment task moves to the terminal state.\n\n</td></tr><tr><td>\n\nPatient access to procedure request\n\n</td><td>\n\nProcedure request \\[sn\\_previsit\\_procedure\\_request\\]\n\n</td><td>\n\nBefore query\n\n</td><td>\n\nEnables patients to view their procedure request cases.\n\n</td></tr></tbody>\n</table>"}}