{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":24241,"path":"intelligent-experiences/plat-ai-aict-deactivate-dormant-asset-ai-agent.md","title":"AICT deactivate dormant asset AI agent","bundle":null,"doc_type":null,"release":"australia","body":"\n# AICT deactivate dormant asset AI agent\n\nThis AI agent analyzes and retires dormant AI assets by running comprehensive analysis and creating offboarding change requests.\n\n## Workflow\n\nThis agent identifies single dormant AI assets, conducts impact analysis, generates offboarding recommendations, and creates a change request to remove the asset from governance without manual intervention.\n\n1.  Parse the JSON objective containing the dormant asset details, including asset ID, name, deployment date, and governance record.\n2.  Run comprehensive analysis on the asset to determine dependencies, impact, and retirement readiness.\n3.  Generate an offboarding plan detailing steps to retire the asset safely.\n4.  Create a change request to execute the retirement with all recommended actions and timeline.\n5.  Return a detailed outcome report with analysis results, change request ID, and confirmation status.\n\n<table><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nAllow third party to access this AI agent\n\n</td><td>\n\nWhen enabled, third-party AI agents can use this agent. This value is off \\(false\\) by default. This setting is defined in the AI Agent configs \\[sn\\_aia\\_agent\\_config\\] table on the External discoverable field.\n\n</td></tr><tr><td>\n\nAllow AI specialists to access this AI agent\n\n</td><td>\n\nWhen enabled, AI specialists can use this agent. This value is off \\(false\\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \\[sn\\_aia\\_agent\\_config\\] table on the Specialist enabled field.\n\n</td></tr><tr><td>\n\nManage long-term memory\n\n</td><td>\n\nWhen enabled, all previous user interactions are used as context for the LLM. This value is off \\(false\\) by default. This setting is defined by the **sn\\_aia.ltm.enable\\_long\\_term\\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md).\n\n</td></tr><tr><td>\n\nTools\n\n</td><td>\n\n-   **Scripts**\n\nAnalyze Unused Assets\n\nReport Agent Action Status\n\nRetire Asset\n\n\n</td></tr><tr><td>\n\nAllowed user roles The specific user roles that can access this AI agent.\n\n</td><td>\n\nNot defined.\n\n</td></tr><tr><td>\n\nData access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.\n\n</td><td>\n\nNot defined.\n\n</td></tr><tr><td>\n\nTriggers\n\n</td><td>\n\nOptional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md).\n\n</td></tr><tr><td>\n\nChannels\n\n</td><td>\n\nConfigure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/configure-now-assist-va.md).\n\n</td></tr><tr><td>\n\nUsed in agentic workflows\n\n</td><td>\n\nDefault VA Workflow\n\n</td></tr></tbody>\n</table>**Parent Topic:**[ServiceNow AI Platform AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/platform-ai-agents-overview.md)\n\n"}}