{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":24507,"path":"intelligent-experiences/srvc-ex-registration-monitor-ai-agent.md","title":"Registration monitor AI agent","bundle":null,"doc_type":null,"release":"australia","body":"\n# Registration monitor AI agent\n\nThis AI agent monitors registration task state changes, validates system configurations, and posts audit results to work notes.\n\n## Workflow\n\nThe agent monitors a registration task's lifecycle events and posts audit results to its work notes.\n\n1.  Check the onboarding version and registration record associated with the task.\n2.  Verify the related settings record, transport queue record, and consumer configuration.\n3.  Validate the consumer-side registration settings and summarize the results.\n4.  Post a success or failure update to the registration task's work notes based on the audit outcome.\n\n<table><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nAllow third party to access this AI agent\n\n</td><td>\n\nWhen enabled, third-party AI agents can use this agent. This value is off \\(false\\) by default. This setting is defined in the AI Agent configs \\[sn\\_aia\\_agent\\_config\\] table on the External discoverable field.\n\n</td></tr><tr><td>\n\nAllow AI specialists to access this AI agent\n\n</td><td>\n\nWhen enabled, AI specialists can use this agent. This value is off \\(false\\) by default. When set to true, more configuration options for tools become available so that an AI specialist can map inputs and response templates to tool outputs. This setting is defined in the AI Agent configs \\[sn\\_aia\\_agent\\_config\\] table on the Specialist enabled field.\n\n</td></tr><tr><td>\n\nManage long-term memory\n\n</td><td>\n\nWhen enabled, all previous user interactions are used as context for the LLM. This value is off \\(false\\) by default. This setting is defined by the **sn\\_aia.ltm.enable\\_long\\_term\\_memory** system property. For more information, see [ServiceNow Otto AI agents reference](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/na-aia-reference.md).\n\n</td></tr><tr><td>\n\nTools\n\n</td><td>\n\n-   **Scripts**\n\nPost the Message on Registration Task\n\nVerify isOnboardingVersionV2OrAbove\n\nVerify Registration Record\n\nVerify Settings Record\n\nVerify the Consumer Config\n\nVerify Transport Queue record\n\n-   **Flow Action**\n\nVerify the Consumer settings\n\n\n</td></tr><tr><td>\n\nAllowed user roles The specific user roles that can access this AI agent.\n\n</td><td>\n\nsn\\_sb.admin\n\n</td></tr><tr><td>\n\nData access roles The specific user identity roles that determine which data the AI agent can access and what actions it can take.\n\n</td><td>\n\nsn\\_sb.admin\n\n</td></tr><tr><td>\n\nTriggers\n\n</td><td>\n\nOptional. None defined by default. An admin can specify triggers if desired. For more information, see [Add a trigger to an AI agent](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/add-trigger-aia.md).\n\n</td></tr><tr><td>\n\nChannels\n\n</td><td>\n\nConfigure an assistant for Virtual Agent or ServiceNow Otto panel using [Assistant Designer](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/conversational-interfaces/configure-now-assist-va.md).\n\n</td></tr><tr><td>\n\nUsed in agentic workflows\n\n</td><td>\n\nService Exchange Registration Monitor\n\n</td></tr></tbody>\n</table>**Parent Topic:**[Service Exchange AI agents](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/intelligent-experiences/srvc-ex-ai-agents-overview.md)\n\n"}}