| \n\nRole title\n\n | \n\nDescription\n\n | \n\nContains roles\n\n |
|---|---|---|
| \n\nham\\_admin\n\n | \n\nGrants full access to the respective features of the Hardware Asset Management application including the ability to Opt-in for the Content Service. This role is used for Hardware Asset Management.\n\n | \n\n- inventory\\_admin\n- catalog\\_manager\n- report\\_user\n- sn\\_hamp.ham\\_user\n- asset\n- procurement\\_admin\n\n |
| \n\nsn\\_hamp.ham\\_user\n\n | \n\nManage hardware assets and reports. This role enables users to view, create, update, and delete hardware asset records, and to generate and view asset-related reports. This role is tailored for everyday asset management tasks.\n\n | \n\nasset\n\n |
| \n\nHAM functionality\n\n | \n\nGranular admin role\n\n | \n\nDescription\n\n |
|---|---|---|
| \n\nHAM licensing\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nProvides access to:- Edit Exclusion flag \\[ excluded\\_from\\_ham\\] value over asset\n- **HAM Resource Categories** menu\n\n |
| \n\nAdvanced Shipment Notification \\(ASN\\)\n\n | \n\nsn\\_hamp.ham\\_asn\\_admin\n\n | \n\nProvides access to:- **Import shipment notification** and **Import status** UI options\n- Read access to the **Import template** page\n\n |
| \n\nZero touch request\n\n | \n\nasset\\_integration\\_admin\n\n | \n\nProvides access to:- Create provider integration profile records in the Provider integration profile \\[sn\\_hamp\\_provider\\_int\\_profile\\] table\n- **Provider integration profiles** list in the Asset operations view of the Hardware Asset Workspace\n\n |
| \n\nHAM Guided Setup\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nProvides access to:- **HAM Guided Setup** module\n- **Getting started** page of Hardware Asset Management Guided Setup\n\n |
| \n\nHAM application properties\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nAccess to the following application properties:- **sn\\_hamp.enable\\_asset\\_action\\_validation\\_incident**\n- **sn\\_hamp.enable\\_asset\\_action\\_validation\\_change\\_request**\n- **sn\\_hamp.enable\\_asset\\_tag\\_serial\\_number\\_edits**\n\n |
| \n\nHAM system properties\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nAccess to the following system properties:- **sn\\_hamp.update\\_assets\\_norm\\_model\\_name**\n- **sn\\_hamp.enable\\_asset\\_action\\_validation\\_change\\_request**\n- **sn\\_hamp.enable\\_asset\\_tag\\_serial\\_number\\_edits**\n- **sn\\_hamp.enable\\_shipping\\_carrier\\_validation\\_asn**\n- **glide.ui.sn\\_hamp\\_loaner\\_asset\\_order\\_activity.fields**\n- **sn\\_hamp.enable\\_custom\\_category\\_licensing**\n- **sn\\_hamp.model\\_lifecycle\\_phase\\_order**\n- **sn\\_hamp.sn\\_ham\\_active\\_entitlements**\n- **glide.sg.voice\\_search.enabled**\n- **glide.ui.sn\\_hamp\\_asset\\_reclaim\\_task\\_activity.fields**\n- **glide.ui.sn\\_hamp\\_ztr\\_task\\_activity.fields**\n- **sn\\_itam\\_common.close\\_attestation\\_async**\n- **sn\\_itam\\_common.sn\\_enable\\_indoormap\\_for\\_assets**\n- **com.sn\\_itam.enable\\_flow\\_designer.transfer\\_order\\_line**\n- **sn\\_itam\\_common.asset\\_tco\\_benchmark\\_threshold\\_percentage**\n- **sn\\_itam\\_common.put\\_away\\_task.drop\\_off\\_location.delimiter**\n- **com.sn\\_itam.enable\\_flow\\_designer.transfer\\_order**\n\n |
| \n\nImportant Actions in the Inventory view of the Hardware Asset Workspace\n\n | \n\nAdmin role isn't required. The asset, inventory\\_admin, or ham\\_admin role is sufficient.\n\n | \n\nYou can view the following important action cards in the Inventory view without the admin role:- **Inventory - Stale shipments**\n- **Inventory - Carrier integration failures**\n- **Inventory - Unmapped carrier profiles**\n\n |
| \n\nAsset operations list in the Hardware Asset Workspace\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nProvides access to the following lists in the Assets operations view:- **Asset warranty**\n- **Carrier integration profiles**\n\n |
| \n\nLoaner asset order\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nProvides access to delete records in the Loaner Asset Order \\[sn\\_hamp\\_loaner\\_asset\\_order\\] table.\n\n |
| \n\nShipment\n\n | \n\nasset\\_integration\\_admin\n\n | \n\nProvides write access to the Ignore stale check \\[ignore\\_stale\\_check\\] column in the Shipment \\[sn\\_itam\\_common\\_shipment\\] table.\n\n |
| \n\nCarrier integration\n\n | \n\nasset\\_integration\\_admin\n\n | \n\nProvides access to the Carrier Integration Profile \\[sn\\_itam\\_carrier\\_int\\_profile\\] table to perform the following tasks:- Create carrier integration profiles\n- View reports\n\n |
| \n\nImport assets\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nProvides access to the **sn\\_itam\\_common.receive\\_assets\\_batch\\_size** system property and application property.\n\n |
| \n\nAttestation\n\n | \n\nAdmin role isn't required. The asset or inventory\\_admin is sufficient.\n\n | \n\nProvides access to the following UI actions:- **Cancel attestation**\n- **Cancel schedule**\n\n |
| \n\nContract renewal\n\n | \n\ncontract\\_system\\_admin\n\n | \n\nProvides Write access to the **sn\\_itam\\_common.sn\\_contract\\_enable\\_renewal\\_flow** system property.\n\n |
| \n\nITAM AI agents\n\n | \n\nasset\\_aia\\_admin\n\n | \n\nProvides access to read, write, delete, and report on the ITAM AI Agents Log \\[itam\\_aia\\_log\\] table.\n\n |
| \n\nCommon Hardware Asset Management and Enterprise Asset Management tables\n\n | \n\nsn\\_hamp.ham\\_system\\_admin\n\n | \n\nProvides access to the following tables:- RFID Connection Attributes \\[sn\\_itam\\_common\\_rfid\\_conn\\_attr\\]\n- RFID Stage Asset \\[sn\\_itam\\_common\\_rfid\\_stg\\_asset\\]\n- Repair order \\[sn\\_itam\\_common\\_repair\\_order\\]\n- Repair order line \\[sn\\_itam\\_common\\_repair\\_orderline\\]\n- Asset order \\[sn\\_itam\\_common\\_asset\\_order\\]\n- Asset order line \\[sn\\_itam\\_common\\_asset\\_orderline\\]\n- Loaner Asset Order \\[sn\\_itam\\_common\\_loaner\\_asset\\_order\\]\n\n |
| \n\nScheduled job\n\n | \n\nDescription\n\n |
|---|---|
| \n\nHAM - Content Upload\n\n | \n\nPublishes the normalized hardware models.\n\n |
| \n\nHAM - Daily Job\n\n | \n\nCalculates number of hardware and consumable models for each model category, active life cycle phase for models, and sets client schedule pull-time.\n\n |
| \n\nHAM - Hardware Lifecycles\n\n | \n\nGenerates hardware life cycles.\n\n |
| \n\nHAM - Hardware Normalization\n\n | \n\nNormalizes hardware and consumables models.\n\n |
| \n\nHAM - Loaner Asset Order Allocations\n\n | \n\nAllocates assets to Loaner Asset Orders.\n\n |
| \n\nHAM - Populate Licensing Data\n\n | \n\nPopulates licensing details.\n\n |
| \n\nHAMP - Content File Manager\n\n | \n\nJob is triggered from the Manage Hardware Library.\n\n |
| \n\nPurge Asset Audits More Than Year Old or with More Than 10k Assets\n\n | \n\nRemoves old asset audit records or asset audits with more that 10K assets.\n\n |
| \n\n\\[PA HAM\\] Daily collection job\n\n | \n\nDaily job that collects scores for different parameters.\n\n |
| \n\nTable\n\n | \n\nDescription\n\n |
|---|---|
| \n\nBundle\n\n \\[alm\\_bundle\\]\n\n | \n\nDetails of bundle assets.\n\n |
| \n\nAsset Audits\n\n \\[sn\\_hamp\\_asset\\_audit\\]\n\n | \n\nDetails of the asset audits.\n\n |
| \n\nHardware Asset Reclamation Line\n\n \\[sn\\_hamp\\_asset\\_reclaim\\_line\\]\n\n | \n\nDetails of the Hardware Asset Reclamation Lines created for each reclaimed asset.\n\n |
| \n\nHardware Asset Reclamation Task\n\n \\[sn\\_hamp\\_asset\\_reclaim\\_task\\]\n\n | \n\nDetails of the tasks created for each Hardware Asset Reclamation Line.\n\n |
| \n\nAsset RMA Task\n\n \\[sn\\_hamp\\_asset\\_rma\\_task\\]\n\n | \n\nList of RMA asset task records.\n\n |
| \n\nHardware Asset Configuration\n\n \\[sn\\_hamp\\_configuration\\]\n\n | \n\nConfiguration records of Hardware Asset Management.\n\n |
| \n\nHAM Content Audit\n\n \\[sn\\_hamp\\_content\\_audit\\]\n\n | \n\nDetails of content values that changed.\n\n |
| \n\nContract Renewal Request \\[sn\\_contract\\_renewal\\_request\\]\n\n | \n\nStores all the contract renewal requests through the contract renewal workflow.\n\n |
| \n\nContract Renewal Request Line \\[sn\\_contract\\_renewal\\_request\\_line\\]\n\n | \n\nStores all the contract renewal request lines through the contract renewal workflow.\n\n |
| \n\nContract Renewal Task \\[sn\\_contract\\_renewal\\_task\\]\n\n | \n\nStores all the contract renewal request tasks through the contract renewal workflow.\n\n |
| \n\nCustom Device Type\n\n \\[sn\\_hamp\\_custom\\_hw\\_device\\_type\\]\n\n | \n\nList of custom hardware device type records.\n\n |
| \n\nCustom Hardware Manufacturer\n\n \\[sn\\_hamp\\_custom\\_hw\\_manufacturer\\]\n\n | \n\nList of custom hardware device manufacturer records.\n\n |
| \n\nCustom Hardware Product\n\n \\[sn\\_hamp\\_custom\\_hw\\_product\\]\n\n | \n\nList of custom hardware product records.\n\n |
| \n\nCustom Hardware Model Library\n\n \\[sn\\_hamp\\_custom\\_hw\\_prod\\_model\\]\n\n | \n\nList of custom hardware model library records.\n\n |
| \n\nHardware Disposal Order\n\n \\[sn\\_hamp\\_hardware\\_disposal\\]\n\n | \n\nList of Hardware Disposal Order records.\n\n |
| \n\nHardware Disposal Tasks\n\n \\[sn\\_hamp\\_hw\\_asset\\_disposal\\_task\\]\n\n | \n\nDetails of the tasks associated with the Hardware Disposal Order flow.\n\n |
| \n\nDevice Type\n\n \\[sn\\_hamp\\_hw\\_device\\_type\\]\n\n | \n\nList of hardware device type records.**Important:** You mustn't modify the records of this table.\n\n |
| \n\nHardware Manufacturer\n\n \\[sn\\_hamp\\_hw\\_manufacturer\\]\n\n | \n\nList of hardware device manufacturer records.\n\n |
| \n\nHardware Normalization Map\n\n \\[sn\\_hamp\\_hw\\_normalization\\_map\\]\n\n | \n\nProduct details such as hardware product and hardware product model IDs.\n\n |
| \n\nHardware Product\n\n \\[sn\\_hamp\\_hw\\_product\\]\n\n | \n\nProduct details such as name of the product and type of device.\n\n |
| \n\nHardware Model Library\n\n \\[sn\\_hamp\\_hw\\_product\\_model\\]\n\n | \n\nProduct details such as product and model number.\n\n |
| \n\nHardware Asset Refresh Line\n\n \\[sn\\_hamp\\_hw\\_refresh\\_line\\]\n\n | \n\nHardware Asset Refresh Line details such as stage, requested item, replacement model, and replacement asset.\n\n |
| \n\nRefresh Line Tasks\n\n \\[sn\\_hamp\\_hw\\_refresh\\_line\\_task\\]\n\n | \n\nDetails of Refresh Line tasks associated with the Hardware Asset Refresh Lines.\n\n |
| \n\nImport Staging\n\n \\[sn\\_hamp\\_import\\_template\\]\n\n | \n\nTemplate for importing assets and model records.\n\n |
| \n\nHardware Lifecycle Definition\n\n \\[sn\\_hamp\\_lifecycle\\_definition\\]\n\n | \n\nLife cycle phase of a hardware or consumable model and the associated dates.\n\n |
| \n\nLoaner Asset Order\n\n \\[sn\\_hamp\\_loaner\\_asset\\_order\\]\n\n | \n\nList of Loaner Asset Order records.\n\n |
| \n\nLoaner Asset Task\n\n \\[sn\\_hamp\\_loaner\\_asset\\_task\\]\n\n | \n\nList of Loaner Asset Order task records.\n\n |
| \n\nAudits to Scanned Assets\n\n \\[sn\\_hamp\\_m2m\\_audit\\_asset\\]\n\n | \n\nList of audit records of scanned assets.\n\n |
| \n\nPlanned Assets\n\n \\[sn\\_hamp\\_m2m\\_hw\\_asset\\_disposal\\]\n\n | \n\nDetails of the assets included in Hardware Asset Disposal Orders.\n\n |
| \n\nReplacement Models\n\n \\[sn\\_hamp\\_m2m\\_ztr\\_replacement\\_model\\]\n\n | \n\nList of replacement records for Zero Touch Refresh models.\n\n |
| \n\nManage Hardware Library\n\n \\[sn\\_hamp\\_manage\\_hw\\_library\\]\n\n | \n\nList of Hardware Library content import records.\n\n |
| \n\nModel Category Normalization Summary\n\n \\[sn\\_hamp\\_model\\_ctg\\_norm\\_summary\\]\n\n | \n\nSummary of normalization of model category.\n\n |
| \n\nHAM Resource Category\n\n \\[sn\\_hamp\\_resource\\_category\\]\n\n | \n\nSubscription unit ratio and other licensing-related details of each Resource category.\n\n |
| \n\nRMA Request\n\n \\[sn\\_hamp\\_rma\\_request\\]\n\n | \n\nList of RMA request records.\n\n |
| \n\nRMA Request Line\n\n \\[sn\\_hamp\\_rma\\_request\\_line\\]\n\n | \n\nList of RMA request line records of RAM requests.\n\n |
| \n\nHAM Success Activity\n\n \\[sn\\_hamp\\_success\\_activity\\]\n\n | \n\nList of HAM Success Activity records.\n\n |
| \n\nHAM Success Goal\n\n \\[sn\\_hamp\\_success\\_goal\\]\n\n | \n\nList of HAM Success Goal records.\n\n |
| \n\nZero Touch Refresh Model\n\n \\[sn\\_hamp\\_ztr\\_refresh\\_model\\]\n\n | \n\nDetails of refresh model records for the Zero Touch Refresh flow.\n\n |
| \n\nZero Touch Refresh Request\n\n \\[sn\\_hamp\\_ztr\\_request\\]\n\n | \n\nList of Zero Touch Refresh request records.\n\n |
| \n\nZero Touch Refresh Task\n\n \\[sn\\_hamp\\_ztr\\_task\\]\n\n | \n\nDetails of tasks associated with the Zero Touch Refresh flow.\n\n |
| \n\nRFID asset\n\n \\[rfid\\_asset\\]\n\n | \n\nStores the RFID information of assets.\n\n |