{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":30651,"path":"it-operations-management/event-management/thousandeyes-events-webhook.md","title":"Integrate ThousandEyes with basic authentication","bundle":null,"doc_type":null,"release":"australia","body":"\n# Integrate ThousandEyes with basic authentication\n\nIntegrate ThousandEyes with Event Management by adding a webhook in the ThousandEyes platform.\n\n## Before you begin\n\nVerify that the Event Management Connectors \\(sn\\_em\\_connector\\) plugin is installed on the ServiceNow AI Platform instance.\n\nDiscovery for ThousandEyes services is not supported, so you must create a CI manually in the ServiceNow instance for event binding to work.\n\nVerify you have created a user with an **Identify Type** of **Machine** and the evt\\_mgmt\\_integration role.\n\nRole required: evt\\_mgmt\\_admin\n\n## About this task\n\nConfigure the Event Management environment for the collection of events from ThousandEyes by authenticating ThousandEyes as a data source. In your ThousandEyes platform, set your ServiceNow AI Platform instance as a rest endpoint using a webhook.\n\n## Procedure\n\n1.  In the ServiceNow instance, complete the following steps to create a CI.\n\n    1.  From the navigation bar, navigate to **All** &gt; **Configuration** &gt; **CI Class Manager**.\n\n    2.  Click **Hierarchy** and search for `HTTP(S) Endpoint`.\n\n    3.  Select **CI List** and create a new CI.\n\n2.  In the ThousandEyes platform, create a notification destination.\n\n    1.  From the navigation bar, navigate to **Alerts** &gt; **Alert Rules**.\n\n    2.  Click on any existing alert rule and select the **Notification** tab.\n\n    3.  Select **Edit Webhook** and enter the following information.\n\n<table id=\"table_mb4_fwf_1rb\"><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nName\n\n</td><td>\n\nEnter a name for the webhook.\n\n</td></tr><tr><td>\n\nURL\n\n</td><td>\n\nProvide the webhook URL.**Note:** The default format of the URL to push events from ThousandEyes to the ServiceNow instance is `https://<instance-name>.service-now.com/api/sn_em_connector/em/inbound_event?source=thousandeyes`.\n\n</td></tr><tr><td>\n\nAuth Type\n\n</td><td>\n\nSelect **Basic**.\n\n</td></tr></tbody>\n</table>    4.  Click **Add New Webhook**.\n\n\n## Result\n\nThe default severity for the ThousandEyes alert is **Major -2**, which can be changed in the **Push Connector Configuration** section of **Push Connectors** &gt; **ThousandEyes Push Connector**. The valid values of severity are **1- Critical**, **2- Major**, **3- Minor**, **4- Warning**, and **5- Info**.\n\nThe default timezone of the ThousandEyes alert is GMT, if you want to send the alert in a different timezone, it can be changed in the **Push Connector Configuration** section of **Push Connectors** &gt; **ThousandEyes Push Connector**. The valid value format is **GMT+01:00**, **GMT+02:00**, **GMT-05:30**, **GMT-02:00**, etc.\n\n"}}