{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":31753,"path":"it-service-management/change-management/configure-change-model-states.md","title":"Configure change model states","bundle":null,"doc_type":null,"release":"australia","body":"\n# Configure change model states\n\nConfigure states for change models and define transition between multiple states.\n\n## Before you begin\n\nThe change model for which you want to define the states should already exist. For more information, see [Create a Change model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/create-a-change-model.md).\n\nRole required: change\\_manager\n\n## Procedure\n\n1.  Navigate to **All** &gt; **Change** &gt; **Administration** &gt; **Change Models**.\n\n2.  Select the change model for which you want to define states.\n\n3.  Navigate to **Model States**.\n\n4.  Select **New**.\n\n5.  On the form, fill in the fields.\n\n    |Field|Description|\n    |-----|-----------|\n    |State|State that you want to include in your model.|\n    |Initial State|Option to enable this state as the initial state for your model. This field is automatically selected when you add the first state to your model.|\n\n6.  Save the state and return to the Change Model form by selecting **Submit**.\n\n7.  Add a transition between the available states by selecting the display/hide hierarchical lists icon \\(\\[Omitted image \"display-hide-hierarchial-lists.png\"\\] Alt text:\\) for the model state that you want to apply the transition to.\n\n    1.  Select **New**.\n\n        The Model State Transitions page is displayed.\n\n    2.  On the form, fill in the fields.\n\n        |Field|Description|\n        |-----|-----------|\n        |From|State that the change request is moving from.|\n        |To|State that the change request is moving to.|\n        |Automatic Transition|Option for enabling automatic transition to the change request when the defined conditions are met. Selecting this option also helps prevent you from manually selecting the **State** field on the change request form.|\n\n    3.  Select the form context menu icon \\(\\[Omitted image \"form-context-menu.png\"\\] Alt text:\\) and select **Save**.\n\n    4.  Select **New** to add conditions for transition between states.\n\n    5.  On the form, fill in the fields.\n\n<table id=\"table_jdx_tpy_m3c\"><thead><tr><th>\n\nField\n\n</th><th>\n\nDescription\n\n</th></tr></thead><tbody><tr><td>\n\nName\n\n</td><td>\n\nUnique name for the condition.\n\n</td></tr><tr><td>\n\nState Transition\n\n</td><td>\n\nThis field is automatically set to the state that you're applying the condition to.\n\n</td></tr><tr><td>\n\nDescription\n\n</td><td>\n\nDetailed description of the condition.\n\n</td></tr><tr><td>\n\nRequires\n\n</td><td>\n\nCondition for your transition.The available options are:\n\n-   **Mandatory Fields**:Requires specified fields to be populated before the model state transitions.\n-   **Transition Condition**: Enables you to define a more granular condition.\n\nFor more information, see [Create predefined conditions](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/create-predefined-transition-condition-type.md).\n\n</td></tr><tr><td>\n\nCondition \\(condition builder\\)\n\n</td><td>\n\nCondition that must be fulfilled to enable the state transition.This field is available only when **Transition Condition** is selected from **Requires** field.\n\n</td></tr><tr><td>\n\nCondition \\(script\\)\n\n</td><td>\n\nScript that must be fulfilled to enable the transition. The script returns a value of **True** when passed.\n\n</td></tr><tr><td>\n\nActive\n\n</td><td>\n\nOption to make the condition active.\n\n</td></tr></tbody>\n</table>    6.  Select **Save**.\n\n\n## What to do next\n\nAttach a process with defined conditions that enable transition between change model states. See [Attach a process for Change model states](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/attach-process-change-model.md).\n\nCreate change templates based on the change model. For more information, see [Create and propose a change template](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/create-change-template.md).\n\n**Parent Topic:**[Create a Change model](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/it-service-management/change-management/create-a-change-model.md)\n\n"}}