{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":42875,"path":"proactive-service-exp-workflows/product-support-for-technology/psew-plugins.md","title":"Plugins installed with Proactive Service Experience Workflows","bundle":null,"doc_type":null,"release":"australia","body":"\n# Plugins installed with Proactive Service Experience Workflows\n\nThe Proactive Service Experience Workflows plugin activates several related plugins if they aren’t already active.\n\n|Plugin|Description|\n|------|-----------|\n|com.glide.hub.integrations|Enables execution of IntegrationHub actions and flows.|\n|Flow Designer - Installer \\[com.glide.hub\\]|Plugins required to support the Flow Designer application.|\n|Process Automation Designer Core - Model \\[com.glide.pad.core.model\\]|Contains the data model for Process Automation Designer and the Process Automation Runtime engine. This plugin also contains the out of the box content for building a Process Definition.|\n|Process Automation Designer Core - Runtime \\[com.glide.pad.core.runtime\\]|Contains the Process Automation Runtime engine and platform artifacts.|\n|Process Automation Designer Core \\[com.glide.pad.core\\]|Installer and content for the Process Automation Designer Base Product.|\n|Playbook Experience Core \\[com.glide.playbook\\_experience.config\\]|Provides fulfillers a way to visualize and interact with business process workflows in a task-oriented view.|\n|Service Catalog Page for UXF Workspace \\[com.glideapp.servicecatalog.uxfworkspace\\]|Provides UXF Workspace page for Catalog.|\n|@servicenow/now-diagram \\[com.servicenow\\_now\\_diagram\\]|GoJS library diagram for Seismic.|\n|@servicenow/now-mobile-app-bridge \\[com.servicenow\\_now\\_mobile\\_app\\_bridge\\]|Enables Now Experience Framework web pages to interface with mobile apps.|\n|Subscriptions and Activity Feed Framework \\[com.snc.activity\\_subscriptions\\]|Provides a generic set of artifacts to handle subscriptions for any defined subscribable object. Any entity can be defined as a subscribable object and a set of subscribers can subscribe to the objects. When an event related to the subscribable object occurs, activities are tracked and subscribers are notified.|\n|ServiceNow Document Viewer \\[com.snc.documentviewer\\]|Enables users to view enterprise-class documents inline in the platform attachment instead of downloading and opening them with a locally installed viewer.|\n|Guided Decisions - Guidance Global Entities \\[com.snc.guided\\_decisions\\_guidance\\_global\\]|Loaded as a dependent of Guided Decisions Guidance to access global entities.|\n|Recommended Actions - Base Extensions \\[com.snc.next\\_best\\_action\\]|Incorporates extension points for Recommended Actions.|\n|CSM Account Hierarchy \\[com.snc.sn\\_csm\\_account\\_hierarchy\\]|Helps customer service agents navigate the account hierarchy and open specific accounts to view details. This plugin is not visible to customers because it depends on the Customer Service plugin.|\n|CSM Configurable Workspace Lookup and Verify \\[com.snc.sn\\_csm\\_lookup\\_verify\\]|CSM Configurable Workspace is a user interface that provides agents with the tools they need to answer customer questions and resolve customer issues. The Workspace UI is built to improve agent productivity and facilitate resolutions.|\n|Task Communications Management \\[com.snc.task\\_communication\\_management\\]|Helps you streamline the communication process by creating designated plans for effective messaging during an event.|\n|Base Agent Workspace \\[com.snc.uib.base\\_agent\\_workspace\\]|A common agent workspace experience for reusable pages.|\n|sn-pd-picker \\[com.sn\\_pd\\_picker\\]|Picker component for Playground Designer and Flow Designer.|\n|sn-pill-field \\[com.sn\\_pill\\_field\\]|Pill Field component to display static entry or pill.|\n\n**Parent Topic:**[Getting started with Proactive Service Experience Workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/getting-started-psew.md)\n\n**Related topics**  \n\n\n[Install Proactive Service Experience Workflows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/proactive-service-exp-workflows/product-support-for-technology/install-assurance-workflows.md)\n\n"}}