{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":43054,"path":"release-notes/hcls-core-rn.md","title":"Healthcare and Life Sciences Service Management Core release notes","bundle":null,"doc_type":null,"release":"australia","body":"\n# Healthcare and Life Sciences Service Management Core release notes\n\nThe ServiceNow® Healthcare and Life Sciences Service Management Core application delivers a seamless digital experience for your users and streamline healthcare operations with automated processes. Healthcare and Life Sciences Service Management Core was enhanced and updated in the Australia release.\n\n## About Healthcare and Life Sciences Service Management Core\n\nHealthcare and Life Sciences Service Management Core has received security enhancements in the Australia release.\n\nSee [Healthcare and Life Sciences Service Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/healthcare-life-sciences/hcls-service-mgmt-overview.md) for more information.\n\n## Activation and other requirements\n\n**Important:** Healthcare and Life Sciences Service Management Core is available in the ServiceNow Store. For details, see the \"Activation information\" section of these release notes.\n\n-   **Activation information**\n\n    Install Healthcare and Life Sciences Service Management Core by requesting it from the ServiceNow Store. Visit the [ServiceNow Store](https://store.servicenow.com/sn_appstore_store.do#!/store/home) to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the [ServiceNow Store version history release notes](https://www.servicenow.com/docs/r/store-release-notes/sn-store-release-notes.html).\n\n-   **Upgrade information**\n\n    The Australia release introduces enhanced protections for read‑only fields across the ServiceNow AI Platform®. These changes include a new “read\\_only\\_option” field with granular control levels, including “strict\\_read\\_only” and “client\\_script\\_modifiable\". The changes occur in the back end and maintain backward‑compatible behavior. This update helps strengthen your instance security while preserving the flexibility you need. Refer to [KB2718122](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB2718122) for additional technical details on how to identify affected fields and adjust their settings. For more information about granular read-only security options, see [Configuring read-only security options](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/platform-administration/read-only-option.md).\n\n    If you have the feature administrator role you can now complete tasks that were initially reserved for users with the broader administrator role.\n\n\n**Parent Topic:**[Healthcare and Life Sciences release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/healthcare-life-sciences-rn-landing.md)\n\n**Parent Topic:**[Healthcare and Life Sciences release notes](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/release-notes/healthcare-life-sciences-rn-landing.md)\n\n"}}