{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":46352,"path":"service-exchange/service-bridge-v2-create-remote-task-flow-desig.md","title":"Create a remote task using Workflow Studio in Service Exchange for Providers","bundle":null,"doc_type":null,"release":"australia","body":"\n# Create a remote task using Workflow Studio in Service Exchange for Providers\n\nAs a provider, proactively create remote tasks for your customers by using Workflow Studio.\n\n## Before you begin\n\nRole required: admin\n\n## Procedure\n\n1.  Navigate to **All** > **Flow Designer**.\n\n2.  On the Flow Designer landing page's main header, select **New** > **Flow**.\n\n3.  In the Flow properties window, fill in the following fields.\n\n    |Field|Action|\n    |-----|------|\n    |Flow name|Enter the name of your flow|\n    |Description|Description of your flow|\n    |Application|Global|\n    |Domain|Global|\n    |Protection|None|\n    |Run As|System User|\n\n4.  Under the TRIGGER section, select **Add a trigger**.\n\n5.  In the Trigger section, fill in the following fields and click **Done**.\n\n    |Field|Value|\n    |-----|-----|\n    |Trigger|`Created or Updated`.|\n    |Table|Table name that you want to create for your consumer. For example, a Case \\[sn\\_customerservice\\_case\\].|\n    |Condition|Details of the filter. For example, `Account` is `consumer-name`.|\n    |Run Trigger|For every update|\n\n    **Note:** For Advanced Option fields, don't change any values.\n\n6.  Under the ACTIONS section, select **Add an Action, Flow Logic, or Subflow**.\n\n7.  Click **Action** > **Service Exchange for Providers** > **Create remote task for Consumer**.\n\n8.  Fill in the following fields.\n\n    |Field|Value|\n    |-----|-----|\n    |Action|**Create remote task for Consumer**|\n    |Task record \\[Task\\]|**Trigger - Record Created or Updated - Record**|\n    |Remote task def record|Select the remote task definition from the list.|\n\n9.  Select **Done** and click **Save**.\n\n\n## Result\n\nA remote task is created on your \\(provider\\) ServiceNow instance and it gets synchronized on the consumer's ServiceNow instance.\n\n"}}