{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":48259,"path":"servicenow-platform/notify/twilio-business-rules.md","title":"Business rules installed with Twilio Direct driver","bundle":null,"doc_type":null,"release":"australia","body":"\n# Business rules installed with Twilio Direct driver\n\nTwilio installs the following business rules.\n\n|Business rule|Table|Description|\n|-------------|-----|-----------|\n|Account Connected Disconnected Message|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|Verifies if Twilio is completely configured and displays an info message.|\n|Calculate test duration|\\[sn\\_twilio\\_direct\\_callback\\_test\\]|Sets the duration for Twilio Callback tests.|\n|Machine detection timeout range check|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|Verifies the timeout values for detecting the answering machine if the **Detect answering machine**is enabled. The valid range of the timeout is 3-120 seconds.|\n|Move credentials|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|Moves the account credentials to \\[sn\\_twilio\\_direct\\_basic\\_auth\\]|\n|Populate Credentials|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|Populates the current SID and Auth token from the \\[sn\\_twilio\\_direct\\_basic\\_auth\\] table to display them.|\n|Set outbound calculated fields & auth|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|Sets the account credentials in the basic auth profile|\n|Set Reset JWT Key|\\[sn\\_twilio\\_direct\\_basic\\_auth\\]|Copies the auth token from \\[sn\\_twilio\\_direct\\_basic\\_auth\\] to signing key password in \\[jwt\\_keystore\\_aliases\\].|\n|Validate & set inbound calculated fields|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|Populates the callback\\_endpoint field based on the inbound rest field value. Displays an error message if the endpoint URLs are not in the correct format.|\n|Validate Fast Bulk SMS option|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|When **Twilio Notify bulk SMS** is enabled, validates the Twilio messaging and Notify service id.|\n|Validate Intelligent SMS option|\\[sn\\_twilio\\_direct\\_twilio\\_config\\]|When **Intelligent SMS handling** is enabled, validates the Twilio messaging service id.|\n\n**Parent Topic:**[Components installed with Twilio Direct driver](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/servicenow-platform/notify/installed-with-twilio.md)\n\n"}}