{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":49855,"path":"source-to-pay-operations/finance-case-management/activate-fin-case-inquiry-flow.md","title":"Activate the Create Finance Inquiry for inbound email flow","bundle":null,"doc_type":null,"release":"australia","body":"\n# Activate the Create Finance Inquiry for inbound email flow\n\nActivate the **Create Finance case on Inbound email inquiry** flow to create a finance inquiry case automatically based on the information in an inbound email.\n\n## Before you begin\n\nRole required: admin\n\n## Procedure\n\n1.  Navigate to **All** > **Process Automation** > **Flow Designer**.\n\n2.  Search for and select the **Create Finance case on Inbound email inquiry** flow to open it.\n\n3.  Select the more actions icon \\(\\[Omitted image \"more-actions-icon.png\"\\] Alt text: More actions\\), scroll, and select **Copy flow**.\\[Omitted image \"fin-ops-copy-flow.png\"\\] Alt text: Copy the flow\n\n    The Create a copy of this flow dialog box is displayed.\n\n4.  In the **New flow name** field, enter a name for the copied flow.\n\n5.  In the **Application** field, select **Finance Case Management**.\n\n6.  Select **Copy**.\n\n    A copy of the flow opens.\n\n7.  Under TRIGGER, specify the conditions that trigger this flow.\n\n8.  Select **Done**.\\[Omitted image \"fin-ops-trigger.png\"\\] Alt text: Set triggers for the copied flow\n\n9.  Save and select **Activate**.\n\n    The **Create Finance case on Inbound email inquiry** flow is activated and a finance inquiry case is created automatically based on the information in an inbound email.\n\n\n**Parent Topic:**[Components installed with Finance Case Management](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/finance-case-management/installed-with-fin-ops.md)\n\n"}}