{"revision":"c10276e953456835cdbb1f3a60d58ae1980be353","document":{"id":50218,"path":"source-to-pay-operations/sourcing-and-procurement-operations/cancel-request.md","title":"Raise a cancel request","bundle":null,"doc_type":null,"release":"australia","body":"\n# Raise a cancel request\n\nAs a shopper, you can cancel an entire purchase request, purchase order, or individual line items.\n\n## Before you begin\n\nRole required: sn\\_spend\\_psd.requestor or shopper\n\n## Procedure\n\n1.  Navigate to **ShoppingHub** > **My purchases**.\n\n    Alternatively, you can cancel a purchase from **Employee Center** > **Purchase and Expense** > **Purchase Requests** > **Cancel a purchase**.\n\n2.  Select a purchase requisition, purchase order, or purchase line.\n\n3.  Select **Cancel this purchase** from the **Edit** menu or the **More options** menu.\n\n    \\[Omitted image \"spo-cancel-purchase-from-pr.png\"\\] Alt text: Canceling a purchase from the purchase requisition.\n\n    You can also select the **More options** icon on the requisition line and select **Cancel this purchase** to cancel a purchase.\n\n    \\[Omitted image \"spo-cancel-purchase-from-pr-more-options.png\"\\] Alt text: Canceling a purchase from the More options menu of a purchase line.\n\n    You can also cancel a purchase requisition line using the **Remove** button in the **Edit a purchase** page. It will internally create a new procurement case for the buyer to confirm or reject.\n\n4.  Specify a reason for the cancellation.\n\n    \\[Omitted image \"spo-cancel-a-purchase-form.png\"\\] Alt text: Specifying a reason for canceling this purchase.\n\n5.  Select **Submit request**.\n\n\n## Result\n\nThe step creates a procurement case with the details of the product for cancellation. Associated request lines and tasks are created using this information.\n\n## What to do next\n\n-   Shoppers can review and edit the request details from **ShoppingHub** > **My requests** or **My requests** from the footer.\n-   Buyers can review, edit, and process your request details from **Procurement Case Management** > **Source-to-Pay Workspace** > **Procurement Cases**, if required.\n\n**Parent Topic:**[Purchase revision flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/purchase-revision-flows.md)\n\n**Related topics**  \n\n\n[Purchase revision flows](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/purchase-revision-flows.md)\n\n[Process Automation Designer flows for playbook](https://raw.githubusercontent.com/ServiceNow/ServiceNowDocs/australia/markdown/australia/source-to-pay-operations/sourcing-and-procurement-operations/process-automation-designer-flows-psm.md)\n\n"}}