Service Catalog / concept
Scriptable service catalog variables
You can use scripting to reference any request item variable from a table in scoped and non-scoped environment.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
591 results for “GlideRecord”
DevOps Change Velocity / task
Delete orphan connection and credential aliases
Delete the connection and credential aliases that do not label any connection or credential record by running a background script. This helps you in freeing up space in your system.
Software Asset Management / reference
Create a custom script for a legacy Software Asset Management plugin license type
By default, the Script field in the legacy Software Asset Management (com.snc.software_asset_management) plugin Software License Calculation form contains information about available variables and an example script.
System Import Sets / reference
Transformation script variables
Multiple variables can be used to define explicit mapping relationships in a transform map script.
Developer Guides / concept
GlideGeoPoint Developer Guide
The GlideGeoPoint developer guide contains information about how to compute distances between latitude and longitude values (geopoints), return locations within given geopoint and radius values, and use additional functionality provided by supported GlideGeoPoint API…
Digital Experience Score / task
Delete Digital Experience Score demo data
Delete the demo data for Digital Experience Score when you no longer need it.
Contract Management Pro / task
Copy fields from parent request to amendment request
Configure the ContractManagementExt extension point to automatically copy fields to contract request from the linked parent request and parent contract.
Vulnerability Response / concept
About custom report processor scripts
On the Vulnerability Integration form, the Report processor is a reference to a script include that extends the VulnerabilityReportProcessorBase script include.
Web Services / task
Create a GraphQL schema
Create a GraphQL schema to make data available to GraphQL queries.
Server API Reference / concept
WalkWorkflow - Global
The WalkWorkflow script include provides methods to walk a workflow and return a list of successors for each activity along with a shortest path order that indicates the activity depth in the workflow.Constructor for Walkworkflow class.Computes the full sequence for every…
HR Service Delivery / concept
Document template scripts
With document template scripts, you can dynamically change the text in the body of the HTML template. Document template scripts allow you to perform simple tasks, such as displaying HR data, and complex ones, such as making advanced database queries.
Service Portal / task
Paginate search source results
Limit the number of results that a search source displays at one time to improve performance. End users can load more results as needed.
Platform administration / reference
Example scripting for email notifications
Examples of scripting for email notifications.
Server API Reference / concept
ServiceRegistryQuery - Global
The ServiceRegistryQuery script include provides methods to map Shazzam service registry query results against a port probe.
Identity / concept
Handling unmapped fields
You can handle unmapped fields in SCIM customization in different ways.
API reference
api-reference/scripts/r_MobilePlatformMigrationImpacts.md
--- title: Mobile client GlideForm (g form) scripting and migration description: Client scripting for mobile is identical to scripting for the web, with some exceptions. All new scripts must conform to certain guidelines.
Web Services / reference
GraphQL system properties
Configure GraphQL API framework behavior. For example, you can configure whether to allow introspective queries into your schema.
Customer service management / task
Update the service portal chat configuration
Configure the Now Assist in Virtual Agent chat configuration to ensure Now Assist in Virtual Agent loads on your Customer and Consumer Service Portals when CSM chat is enabled.
Server API Reference / concept
Findings - Scoped, Global
The Findings API provides methods for handling how an Instance Scan check produces findings.Increases the count of the current finding.If the current finding is from a linter check, this method increments the current finding count and simultaneously passes the linter node…
Server API Reference / concept
IPAddress - Scoped, Global
The IPAddress API provides methods that enable you to check for various states of a specified IP address, such as whether it is routable, unicast, multicast, public, or reserved.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.