Approvals / concept
Process approvals
Once a request has passed its gating approvals, any relevant execution plans are initiated.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Telecom network inventory / toc
Australia Telecommunications Network Inventory
Read Australia Telecommunications Network Inventory in the ServiceNow documentation.
Opportunity Marketplace / reference
Opportunity Type Configuration for Opportunity Marketplace
Opportunity Marketplace (OPM) supports different opportunity types that are designed for unique types of opportunities and roles.
Regulatory Change Management Service Portal / reference
User roles in Regulatory Change Management
Stakeholders in the Regulatory Change Management (RCM) application have different roles and responsibilities.
Sourcing and Procurement Operations / concept
Procurement File Transfer Framework
Procurement File Transfer Framework (PFTF) helps you transfer information between the ServiceNow database and a third-party reseller through a File Transfer Protocol (FTP).
Operational Technology Request Management / reference
Operational Technology Catalog Item form
When creating a new catalog item for the Operational Technology (OT) Service Catalog, fill out the following form fields.
Customer service management / concept
Third-party data integration for CSM
The third-party data integration feature enables you to retrieve data from third-party applications and display the data in Agent Workspace for CSM without having to store it in your ServiceNow instance.
Workflow Studio / task
Get started with dynamic outputs
Create a sample action that builds dynamic outputs for use in a flow.Create the aliases, connections, and credentials that REST steps will use to connect to your local instance.Create a data gathering action to look up a table schema and convert into a JSON object.Create a data…
Configuration Compliance / concept
Test result and remediation task state transitions in the Configuration Compliance application
The states of configuration test records and their associated remediation tasks (RTs) are impacted if test result records are deferred, resolved, reopened, and transferred to other remediation efforts (REs).
Now Assist for IT Service Management (ITSM) / task
Customize a ServiceNow Otto for Virtual Agent topic
Copy and customize a core ITSM Virtual Agent topic and use that topic to track the status of common IT-related tasks using ServiceNow Otto.
Authentication / concept
OAuth Inbound and Outbound authentication
OAuth based authentication validates the identity of the client that attempts to establish a trust on the system by using an authentication protocol.
Delta yokohama australia / reference
Combined Flows, subflows, and actions release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for Flows, subflows, and actions from Yokohama to Australia.
Integration Hub / task
Set up the Qualtrics spoke
Integrate the ServiceNow instance and Qualtrics by registering Qualtrics as an OAuth provider to authenticate ServiceNow requests.Copy and record the values of token, Organization ID, Client ID, and Client secret from your Qualtrics account for authentication.Add and configure…
Intelligent experiences / task
Integrate ServiceNow voice assistant with Amazon Connect
Enable users to get support from AI voice agents by integrating a ServiceNow voice assistant with Amazon Connect.
System Import Sets / task
Define action properties
Create and configure a Data Source request action in Integration Hub. After the request action is published in Integration Hub, you can choose it as a Request action in the Data Source record.
Workforce Optimization for IT Service Management / task
Integrate Coaching with Learning with third-party learning management systems
Connect your ServiceNow instance with third-party learning sites to pull learning content into your repository.
Integration Hub / reference
SSH step
The SSH step executes SSH commands on an external nix system through a ServiceNow MID Server. The step also stores scripts and commands for the nix systems.
Change Management / task
Activate Change Management - Risk Assessment
You can activate the Change Management - Risk Assessment plugin (com.snc.change_management.risk_assessment) if you have the admin role. This plugin includes demo data and activates related plugins if they are not already active.
Security Incident Response / reference
Components installed with Security Incident Response
Several types of components are installed when you download and activate the Security Incident Response application, including plugin dependencies, user roles, tables, properties, and scheduled jobs.
Software Asset Management / task
Create an end of life workflow request for your software products
Manage risks associated with your software product installations that have reached the end of life (EOL) or are reaching EOL in the next 18 months. You can create an EOL request and take the required action for the EOL software.
Using an agent or building an integration?
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GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
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