THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
API reference
--- title: Mobile client GlideForm (g form) scripting and migration description: Client scripting for mobile is identical to scripting for the web, with some exceptions. All new scripts must conform to certain guidelines.
EMR Help / task
Use scripted extension points to manipulate URL parameters and REST API task parameters for an EMR system.
Web Services / concept
Use extension points to extend the functionality of an application without altering the original application code.
Scripts / task
The autocomplete feature of ServiceNow Otto for Code provides you with contextually relevant code suggestions.
Cloud Configuration Governance / concept
The Cloud API (CAPI) enables you to integrate Cloud Provisioning and Governance with cloud providers using REST APIs.
REST APIs / concept
The Script Debugger API provides endpoints to debug lines of server-side JavaScript code, such as business rules and script includes.Retrieve a list of breakpoints or logpoints in a server-side script, such as a business rule or script include.Add, update, or remove breakpoints…
Virtual Agent / reference
Use the Script bot response control in a Virtual Agent topic to run a script that returns a single response or a multi-part response.
Application development / concept
Business logic lets your app respond automatically to data changes, enforce rules, and perform calculations without requiring user intervention.
Healthcare life sciences / task
Use scripted extension points to decide what records are created or updated after an enrollment request form is submitted.
Event Management / concept
Configure the MID WebService Event Collector to provide a URL method to push event messages to the MID Server.
Contract Management Pro / task
Add or modify an Action and its functionality on the Standard ticket page for a contract request.
Service Level Management / task
You can create custom SLA condition rules to determine whether an SLA should attach, pause, complete, reattach, or cancel. SLA condition classes contain script to define processing for an SLA condition rule. Create an SLA condition rule after the SLA condition class is defined.
Order management / concept
Learn how to create advanced functions using the scripting interface.
Security Incident Response / task
Create a script to include the related lists data, date operations, and any other data that aren’t directly dot-walkable.
Workflow Studio / concept
Enable users with coding experience to write inline scripts that set and modify input values during the configuration of an action or flow. Use inline scripts to modify input values that require small format conversions, data transformations, or math operations.
Platform administration / concept
To aid in performance evaluation, the Stats Tools records statistics for system activities that affect performance such as the execution of queries, scripts, and transactions.
SaaS License Management / task
Publish your custom integration application on the ServiceNow Store to make it available for others to use.
Healthcare and Life Sciences Service Management Core / task
Use scripted extension points to decide which dosage characteristics are mapped to the fields on the Dosage details section of a Medication Prescription form.
Now intelligence / task
On a technical dashboard, configure a special client script-based event handler for a Filter component so it can be followed by any Lists or Data Visualizations. It is not necessary to configure an event handler for filters on inline dashboards.
Developer Guides / concept
Use the Alarm Management Open API to create and update data in the Events [em_event] table.The Alarm Management Open API can be extended by editing script includes.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.