Cloud Configuration Governance / task
Export or import a cloud policy
To back up, move, or restore a policy, you can export and import the policy as an update set. The update set includes rules, conditions, actions, scripts, and script categories.
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3,547 results for “script include”
Service Creator / reference
Installed with Service Creator
Several types of components are installed with Service Creator.
Service Creator / reference
Installed with Service Creator
Several types of components are installed with Service Creator.
Conversational Interfaces / task
Add your bot to a portal
Give your users a place to interact with your bot and human agents. Choose a Service Portal chat configuration provided with your base system, such as the Service Portal Agent Chat configuration used for Agent Chat and Virtual Agent.
Supplier Lifecycle Operations / concept
Supplier Relationship and Performance Management
Managing supplier relationship and performance is a key aspect of supplier management that aims to optimize the value and quality of the products and services delivered by suppliers.
Project Workspace / concept
Configure AI Admin Hub
Use the AI Admin Hub console to activate the various AI applications and skills that you’re entitled to.
Now intelligence / task
Schedule the export of dashboards and data visualizations
Automate the export and mailing of dashboards and data visualizations. Help colleagues build presentations, share information with external users, or track data over time.
Server API Reference / concept
GlideRecordUtil - Global
The GlideRecordUtil script include is a utility class for working with GlideRecords.Returns the GlideRecord object for the specified configuration item (CI) using just the sys_id of the CI.Returns an array of all the fields in the specified GlideRecord.Returns a GlideRecord…
Application development / concept
ServiceNow Extensions for Visual Studio Code
Edit your ServiceNow applications in Visual Studio Code with the help of the ServiceNow Extensions for VS Code.
Customer service management / reference
Get All Opportunities custom action
The Get All Opportunities action retrieves opportunity records from the Salesforce application. This action is invoked when you view the remote Opportunity table.
Platform Encryption / concept
Module access policy visualization
Use module access policy visualization to view all relevant cryptographic module information on a single UI page.
Platform user interface / reference
Dot-walking examples
Access fields on a related table from a form, list, or script by dot-walking. This topic includes examples of the different ways that you can dot-walk.
Employee Readiness Core / task
Create a health and safety requirement
Create requirements to track when employees are ready to return to the workplace or visit a site. You can also create requirements that visitors must complete before entering the workplace.
Service Exchange / task
Service Exchange error log
Track errors on recent transactions, provide connection status, run health checks, and provide recommendations.
Cloud Configuration Governance / reference
Domain admin considerations
Before configuring domain separation for customers, ensure that you review the following considerations ahead of provisioning cloud resources for each domain you are managing in the Cloud Provisioning and Governance application.
Platform security / reference
System log
View warnings and errors for instance processes, records, and non-critical events, such as memory usage on the server machine.
Customer service management / concept
Contexts in Recommended Actions for Customer Service
A context enables agents to see recommendations for records from a table when certain rules are met. These recommendations can help agents by suggesting actions to take based on the record context.
Server API Reference / concept
GlideRecord - Scoped
The scoped GlideRecord API is used for database operations.Adds a filter to return active records.Adds an encoded query to other queries that may have been set.Applies a pre-defined GlideDBFunctionBuilder object to a record.Adds a filter to return records based on a…
ITOM Visibility / concept
NGINX load balancer discovery
Discovery of NGINX load balancers is performed by SSH.
ReleaseOps / concept
ReleaseOps terminology
Before getting started with ReleaseOps, it's important to understand some key concepts used in the application.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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