Email notifications are triggered for new, due soon, and overdue approval to-dos in configurable templates. As an approver, you can review the details and approve the purchase requests directly from the email notifications.
After you configure operations and input parameters for your resource block, add steps for each operation to tell the system which Cloud API (CAPI) to call. Each step is a separate call to CAPI.
Create your agent in AI Agent Studio, configure its tools and knowledge sources, and set the access controls that determine who can invoke it and what data it can access.
Integrate the ServiceNow instance and your Microsoft AD account using Windows credentials to authenticate ServiceNow requests.Create a Credential record for the Microsoft Active Directory host.
The Entity Based Access (EBA) application enables you to segregate data on the records that are based on entities. Entity-based access administrators can use this tool to set up secure, controlled access to various objects.
The Security Incident - Web/BBS Defacement - Template allows you to perform a series of tasks designed to handle vandalism directed against one of your organization's BBS or web sites.
The ServiceNow EMR Provider Directory Sync application keeps Healthcare Operations organization, location, practitioner, and care-team data in sync with a FHIR R4 server on a schedule. EMR Provider Directory Sync is a new application.
Preserve text such as product names or technical terms during machine translation. With Exclusion Framework in Dynamic Translation, you can specify words and patterns that should not be translated.
Use the Text bot response control in a Virtual Agent topic to display a bot response as text. You can format the Text bot responses using the text editor controls. For example, you can bold or italicize the text, as well as include links, bulleted lists, and emojis.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.