Intelligent experiences / reference
Summarize Access Observer logs AI agent
This ServiceNow Vault agent summarizes access observer logs and provides detailed breakdowns by caller type, users, and roles for specific table and column combinations.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Authentication / task
Create a SAML logout endpoint
Create a SAML logout endpoint to allow single logout.
Instance Scan / task
Execute an update set scan
Use an update set scan to run applicable checks against the current versions of records that have updates in the update set. If a record has been modified since it was added to the update set, the scan reflects those later changes.
Access Control / concept
Explore Access Control Lists
Explore access control lists (ACLs).
Service Mapping / concept
Mapping application services containing Oracle Tuxedo platform
Service Mapping can discover application services containing Oracle Tuxedo platform and its components.Map an application service containing an Oracle Tuxedo platform and verify that Service Mapping discovered all Tuxedo components correctly.
Service Portal / concept
Attaching files to records from portal pages
Attachments can be added to records from portal pages by navigating the file system, pasting files from the clipboard, or dragging and dropping files.Allow portal users to attach files by pasting or dropping files in the Add attachments dialog box.Allow portal users to drop…
Hardware Asset Management / task
View the carrier integration profile details
View the details of the carrier API used to connect your ServiceNow instance to the third-party shipping carrier application.
Adoption Services / reference
Reference
Reference information for user roles and best practices when implementing onboarding modals.
Change Management / reference
Refresh impacted services properties
Use the refresh impacted services properties to enable or disable the refresh impacted services capability, and to configure the criteria for additional refresh impacted services properties.
Configuration Management Database (CMDB) / task
Create an identification inclusion rule for a non-CMDB table
Narrow the scope of records that are included in the identification process of non-CMDB records by creating an identification inclusion rule.
Access Control / task
Using Evaluate access
Analyze identities on the ServiceNow AI Platform instance.
Server API Reference / concept
SNMPResponse - Global
The SNMPResponse script include provides methods to wrap an SNMP payload response instance with methods to safely and easily retrieve SNMP singleton fields or tables.Builds an index to all SNMP entities in the current object.Builds references to actual instances for all…
Field Service Scheduling / concept
Configuring Route Optimization
Route optimization is essential for improving resource allocation in field service management. It strategically reorders tasks to reduce travel time for field agents, enhancing both productivity and customer service.
Platform administration / task
Create and update a provider notification for all users
Create a notification in the notification provider framework to send to both sys and non-sys users.
Healthcare life sciences / task
Clone and customize a parser configuration
Clone a demo parser configuration to create a customizable copy that you can modify for hospital-specific field variations and relabeling.
Server API Reference / concept
MIDHermesProducer - Global
The MIDHermesProducer API provides a method to send data from the MID Server to a Hermes topic.Creates a MIDHermesProducer for sending messages to Hermes topics.Sends a message from the MID Server to the specified Hermes topic.
Server API Reference / concept
CIUtils - Global
The CIUtils script include is a utility class that provides methods for working with configuration items (CI).Determines which business services are affected by the specific configuration item (CI).Determines which business services are affected by the specified task.
Creator Studio / reference
Customized app collaboration permissions in Creator Studio
When you customize collaboration permissions, you can choose more granular actions and parts of the app that users can work with in Creator Studio.
Intelligent experiences / reference
Playbook activity context AI agent
This ServiceNow Otto for Creator agent helps users complete ServiceNow forms by fetching form fields, automatically matching pre-filled field values, and prompting for any missing required information. The agent saves the summary of what it has done.
Customer service management / reference
Key terms referred in Web Embeddables
The following are the key terms referred in Web Embeddables.
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