Application development / concept
Fix scripts
A fix script is server-side JavaScript code that you run after an application is installed or upgraded.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Discovery / reference
Shell script options
The SSHCommand probe supports the following scripting options in the ECC queue name field.
It service management
it-service-management/change-management/t_AddANewState.md
--- title: Legacy: Add a state to the state model description: You can add a new state to the existing state model for different change types based on the requirements of your organization.Any modification to the state model may impact the default workflows for change requests.
ServiceNow SDK / reference
Access Control List API - ServiceNow Fluent
The Access Control List API defines access control lists [sys_security_acl] that secure parts of an application.Configure a custom ACL rule [sys_security_acl] to secure access to new objects or to change the default security behavior.
Servicenow platform / reference
Installed with state flows
Several types of components are installed with state flows.Tables are added with state flows.Business rules are added with state flows.Script includes are added with state flows.
Security management / reference
Extract Shell Script from MID Script activity
The Extract Shell Script from MID script workflow activity pulls a MID server shell script to use with in the workflow.
Scripts / concept
JavaScript syntax editor
The JavaScript syntax editor provides support for editing JavaScript scripts.
Knowledge Management / task
Configure the preview text setting for a standard article template
Configure the preview text setting to customize the default preview text for a standard article template.
Server API Reference / concept
Server API reference
Use server APIs in scripts to change the functionality of applications, or when you create new applications.
Vulnerability Response / task
Define a new vulnerability integration
A vulnerability integration pulls report data from a third-party system, generally to retrieve vulnerability data, and process that reporting data using data sources or a custom processor.
Security Incident Response / task
Use the script editor to format LogRhythm values
In addition to the directly mapped fields from the pulled alarm values, and the alarm values you enter manually, you can use the script editor to format field values on the security incident during the mapping step which is optional.
Web Services / task
Add a client extension point in the base application code
Add the UI extension point into a UI script in the base application code. To add the extension point, place an API call that identifies the location at which registered custom artifacts execute.
REST API Explorer / reference
Scripted REST API example - script samples
These examples demonstrate how to create various resource scripts for a scripted REST API.
Application development / concept
Cross-scope privilege record
Runtime access tracking uses cross-scope privilege records to determine which script operations and targets the system allows to run.
Hardware Asset Management / concept
Managing shipments by integrating with third-party carrier applications
You can check the status of your shipments in real time by integrating your ServiceNow instance with a third-party carrier application using the integration framework provided by the IT Asset Management application.
GRC Common Functions / task
Configure data columns
Configure data columns to include table fields or scripted content in your report. Format scripted content as text or HTML.
Legacy Workflow / reference
Workflow event-specific functions
There are several functions that relate specifically to workflow events.
Legacy Workflow / reference
Workflow event-specific functions
There are several functions that relate specifically to workflow events.
Mobile / task
Configure a scripted writeback action that saves a signature input
Configure an action item's scripted writeback action that can save the signature input in your input form screen.
Platform administration / task
Create an email client template
Create a different template for each table that uses the email client to pre-populate data for recipients and email content.After you create an email client template, you can apply it to an email.You can now create custom email client response templates that support conditions.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.