Delta xanadu australia / reference
Combined Operational Sustainability Management release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Operational Sustainability Management from Xanadu to Australia.
THE SERVICENOW DOCUMENTATION LIBRARY
Find the answer.
Get back to building.
Search the documentation here. No installation, database download, or account needed.
Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Intelligent experiences / reference
Jira group management AI agent
This AI agent manages Jira groups. It creates and removes groups, adds and removes users, and looks up groups and group members.
Intelligent experiences / reference
Okta user management AI agent
This AI agent manages the Okta user lifecycle. It creates, activates, deactivates, suspends, unsuspends, and deletes users, restarts activation, clears sessions, checks lock status, and looks up users, profiles, and account details.
Intelligent experiences / reference
Triage cases planner AI agent
This AI agent triages cases. It takes appropriate actions based on the record's sentiment and intents. It is intended for agents and end-users who need assistance in resolving queries efficiently, as well as assessing a record for possible case creation.
Customer service management / task
Configuring customer service case types
Configure case types to handle different types of customer issues. A case type identifies the processes and the data needed to resolve a specific type of issue.
Intelligent experiences / reference
Jira user management AI agent
This AI agent manages Jira users. It creates and removes users, looks up users and the authenticated user, and retrieves a user's group memberships.
Integration Hub / concept
OneLogin Spoke
Manage users, passwords, roles, and groups in the OneLogin account from your ServiceNow instance.
Retail industry
retail-industry/rahi-retail-mcp-server-access-control.md
--- title: Retail MCP Server roles and data access description: Access to the Retail MCP Server is controlled at two levels: roles determine who can invoke each tool, and the caller's own record access determines what data each tool returns or changes.
Intelligent experiences / reference
Google Cloud Storage object management AI agent
This AI agent manages objects in Google Cloud Storage buckets. It uploads, downloads, copies, rewrites, updates, and deletes objects, changes storage classes, and lists or retrieves object details.
Intelligent experiences / reference
PagerDuty team management AI agent
This AI agent manages PagerDuty teams. It creates, updates, and deletes teams, adds and removes users and escalation policies, and looks up teams, their users, and their subscriptions.
Intelligent experiences / reference
Merchant analysis for disputes AI agent
The agent evaluates the merchant behind a disputed transaction for credibility.
Intelligent experiences / reference
Zoom chat management AI agent
This AI agent manages Zoom Team Chat from within ServiceNow. It creates and updates channels, sends chat messages, adds and removes channel members, and looks up channels, channel members, and a user's messages and channels.
Intelligent experiences / reference
AI Search Configuration AI agent
Responsible for managing the end-to-end process of formally configuring AI Search for ServiceNow internal tables. This agent is invoked whenever a user mentions ServiceNow internal tables in the context of AI Search.
Intelligent experiences / reference
GitLab project management AI agent
This AI agent manages GitLab projects and milestones. It creates, updates, archives, and deletes projects, manages user and group access, creates, updates, and deletes milestones, and looks up projects, jobs, and milestones.
It business management / concept
Explore playbooks for retail projects
Playbooks in Retail Strategic Portfolio Management Suite provide a guided, structured approach to managing store life cycle projects from initiation to completion. This helps project teams follow a consistent process across every store scenario.
Intelligent experiences / reference
Microsoft Endpoint Configuration Manager collection membership removal AI agent
This AI agent removes devices or users from collections in Microsoft Endpoint Configuration Manager. It collects the required details, confirms the request with the user, checks that the member belongs to the collection, and reports the result.
Intelligent experiences / reference
Microsoft Entra ID user management AI agent
This AI agent manages Microsoft Entra ID users. It creates, enables, disables, and deletes users, looks up users, checks whether a user is enabled, in a group, or owns a group, and fetches user delta tokens.
Virtual Agent / reference
Card bot response control
Use the Card bot response control in a Virtual Agent topic to upload and display selected information from a record on your instance. You can include rich content, such as a video or image.
Intelligent experiences / reference
Microsoft Endpoint Configuration Manager collection membership addition AI agent
This AI agent adds devices or users to collections in Microsoft Endpoint Configuration Manager. It collects the required details, confirms the request with the user, checks whether the member already belongs to the collection, and reports the result.
Integrate applications / concept
Data interfaces
Data interfaces provide stable contracts for accessing data from single tables or combined sources through JOIN or UNION operations.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.