THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Intelligent experiences / reference
This Supplier Lifecycle Operations agent manages supplier onboarding by verifying details, detecting duplicates, presenting scorecards for review, creating records, and updating case status.
Platform security / reference
Create a hierarchy when defining a domain architecture to track your processes and workflows.
Integration Hub / concept
Automate the process of managing work items in Azure DevOps Boards from your ServiceNow instance.
Orchestration / concept
All application integrations in Orchestration require connection information, credentials, and connection and credential aliases to their respective applications to access resources.Define an alias to label a credential or connection record.Orchestration requires credentials to…
ServiceNow Large Language Model (Now LLM) / concept
Review these updates to learn which model providers and models are available for your skills and agents. Review the model cards for information about how each model is intended to be used.
Release notes / reference
The Australia Patch 2 release contains important problem fixes.
Virtual Agent / task
To access topics in the Power Virtual Agents secondary bot, you must create at least one Virtual Agent Bot Interconnect topic.
Virtual Agent / task
Define a custom AI Search experience in a conversation using the AI Search topic block. You create a Search Application Configuration used by the topic block to control the AI Search results returned in the conversation.
Integration Hub / concept
Manage images and instance in the Oracle Compute Engine account from your ServiceNow instance.
Platform security / reference
Many ServiceNow applications support domain separation in the base system but not all. Some supported applications include limitations on the data and administrative settings that can be domain-separated.
Delta zurich australia / reference
Consolidated page of all release notes for Zero Copy Connector for ERP from Zurich to Australia.
Application development / concept
Understand when to use AI-assisted tools like the app generation skill with ServiceNow Otto for Creator and Build Agent versus when to build an application manually on the ServiceNow AI Platform.
Workflow Studio / task
Generate an object from a User record. Learn how to use an Action output to create an object from record values.
ReleaseOps / task
Create a custom pipeline to move changes from your development environment to production (or your target instance) by duplicating one of the ReleaseOps sample playbooks.Create a custom pipeline to move changes through your non-production environment by duplicating the…
Customer service management / concept
Use the Case Playbook for Onboarding to manage the process for taking on new customers or enrolling customers for new products.
App Engine Studio / reference
Several types of components are installed with activation of the App Engine Studio (AES) plugin, including tables and user roles.
Integration Hub / concept
Manage public zones and private managed DNS zones in using Google Cloud DNS account from your ServiceNow instance.
Password Reset / task
To customize password reset processes or to integrate them with third-party credential services such as Okta or Microsoft Entra ID, use Integration Hub capabilities. Use Workflow Studio to create or modify actions like user unlock, change password, and get user status.
Delta xanadu australia / reference
Consolidated page of all release notes for HL7 FHIR Spoke from Xanadu to Australia.
Dispute Management / concept
Dispute management enables agents to create dispute cases for both personal and business debit and credit card accounts, as well as non-card ACH transactions, and automate the process of dispute routing and fraud-related activities.
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