Smart Assessment Engine / concept
Embedded assessments
Upstream applications can embed the Smart Assessment Engine responder experience directly within their workspace and control which interface components are visible.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Metric Intelligence / task
Manually configure the Metric Intelligence extension
Configure the MID Server Metric Intelligence extension to enable the MID Server to pull raw metrics from external systems. The extension detects anomalies and reports them to the instance along with raw data.
Workflow Studio / task
Configure guest user access to playbooks
Set up a playbook, public audience record, and UI experience so that guest users can run playbooks without a ServiceNow login through a public URL.
Delta xanadu australia / reference
Combined AI Desktop Actions release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for AI Desktop Actions from Xanadu to Australia.
Delta yokohama australia / reference
Combined Zero Copy Connector for ERP release notes for upgrades from Yokohama to Australia
Consolidated page of all release notes for Zero Copy Connector for ERP from Yokohama to Australia.
Sourcing and Procurement Operations / task
Configure punchout for third-party site purchases
Set up punchout configuration to allow shoppers or employees to make third-party site purchases.
Security management / toc
Australia Security Management
Read Australia Security Management in the ServiceNow documentation.
Governance risk compliance / task
Add associated plans and recovery teams
Add your business continuity associated plans and recovery teams to your business continuity plan. You can then view the details in BCM UIB Workspace.
Now Assist in Virtual Agent / concept
LLM assistants
LLM assistants help with large language model (LLM) topic discovery. The ServiceNow Otto for Virtual Agent assistant is the default LLM assistant created during the Conversational Interfaces Assistants guided setup.
ServiceNow Studio Classic / concept
Exploring ServiceNow Studio
ServiceNow Studio is a unified development environment where platform developers create, modify, and deploy apps. Use ServiceNow Studio to manage app files, edit metadata, and package changes for deployment without switching between tools.
Delta zurich australia / reference
Combined ServiceNow Otto for Sales Customer Relationship Management for Telecommunications release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for ServiceNow Otto for Sales Customer Relationship Management for Telecommunications from Zurich to Australia.
Virtual Agent / concept
LLM description and instruction guidelines for Virtual Agent topics
When you create large language model (LLM) topics, you provide instructions that determine the behavior of the LLM and a description that determines how the topic is discovered by the LLM.
Hardware Asset Management / task
Track asset location using indoor maps
Locate and track the consumables and hardware, bundle, and pallet assets in your organization by using indoor maps. Indoor maps provide an interactive interface that enables you to visualize the location of your assets within your campuses, buildings, floors, and places.
Delta zurich australia / reference
Combined Customer Engagement Sequences release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Customer Engagement Sequences from Zurich to Australia.
Integration Hub / concept
SAP S4 HANA IDoc Spoke
The SAP S4 HANA IDoc spoke is built by Bristlecone, Inc. Manage finance, items, and procurement in SAP S4 HANA IDoc account from your ServiceNow instance.
Third-party Risk Management / reference
SBOM records and relationships in Third-party Risk Management
The records, related lists, and relationships created when you collect SBOM data in Third-party Risk Management, and how those records relate to engagements and third parties.
Service Exchange / reference
Components installed with Service Exchange for Providers
Several types of components are installed when you activate the Service Exchange for Providers application, including tables, user roles, and business rules.
Virtual Agent / reference
Table bot response control
Use the Table bot response control in a Virtual Agent topic to display a bot response as a table.
Integration Hub / concept
Agent Client Collector Spoke
Automate the process of executing commands on agents or configuration items (CI) using the ServiceNow Agent Client Collector spoke.
Legacy Workflow / task
Work on workflows
To complete a workflow, you add workflow activities, validate the workflow, and publish it.Activities determine the functionality of the workflow.You can manually validate a workflow from the Workflow Editor.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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