The ServiceNow Live Connect provides data access to your ServiceNow instances through industry-standard ODBC and JDBC drivers, enabling direct connections from Business Intelligence (BI) tools and data analysis platforms.
Manage issues, users, stories, groups, projects, sprints, and webhooks, and look up audit logs in Jira. Retrieve Jira data to use in a flow. Use bi-directional webhooks and subscribe to Jira with a ServiceNow callback URL.
After an issue has been identified and submitted by employees or business users via the Service Portal, the issue triage process begins. The actual problem is identified and assigned to the appropriate owner for prioritization and resolution.
A Lux application declares its brand in one file at the project root, and the framework generates every color, radius, and font token from it. Restyling a Lux application goes through that file rather than through component CSS.
The ServiceNow Virtual Agent application provides user assistance through a conversational interface to help users to quickly obtain information and to perform common work tasks.
Create a template that defines the inputs required to set up a spoke. Set static key-value pairs to create records and set values that apply to every integration. Set dynamic key-value pairs to gather user input and set field values that may vary.
Configure conversation settings to make an action available to conversational interfaces.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.