The ServiceNow Healthcare and Life Sciences Service Management Core application delivers a seamless digital experience for your users and streamline healthcare operations with automated processes.
Several component types are installed with Geolocation.Business rules are added with activation of Geolocation.Client scripts are added with activation of Geolocation.Geolocation provides the following configurable properties in Geolocation Administration Geolocation Properties .
A typical enterprise ecosystem includes enterprise resource planning (ERP), sales management, and service management systems. There are multiple options for implementing the integrations between these systems.
Configure the eligibility framework engine, powered by PaCE, to allow agents to confirm whether an applicant is eligible for the specific grant being requested.
Create a UI interaction and attach it to a component event in UI Builder. UI interactions are reusable flows that combine UI, logic, and scripts into a single unit, including custom UI built with Component Builder, and can be triggered from any component event on a page.
Breakdown sources represent the elements that you use to examine a KPI in more detail. Modify the breakdown source to limit the element list to only those items that are meaningful for the data analysis.
Integrate your ServiceNow instance with Salesforce Marketing Cloud by using basic authentication.Create a user with which you can access the Salesforce Marketing Cloud SOAP API.
After you have upgraded your development, non-production, and test instances, upgrade your production instance last. Then validate that the upgrade was complete, apply update sets and fix scripts, and perform post-upgrade user acceptance testing (UAT).
Use cards to visually display information from different records by mapping data to the UI elements defined in a card template. UI rules can also be used to define conditional styling on cards.
The Remote help request API provides endpoints to create, view, and fetch lists of IT service requests and their details from an electronic medical record (EMR) system.
The access control category audits the process of protecting resources from unauthorized access through granting and denying requests based on a permission model.
The ICalUtilSNC script include provides functions to generate iCalendar compliant events.Generates a formatted VCALENDAR component.Generates a formatted VEVENT.Formats the RRULE property for a VEVENT.Returns the date from the GlideScheduleDateTime.Returns a…
Define the criteria within organization criteria [service_organization_criteria] table so that you can later associate your service organizations to a service or your customers to a service organization. You do this task in the Customer Service Management (CSM) application.
Consolidated page of all release notes for Service Exchange (formerly Service Bridge) from Xanadu to Australia.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.