THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Platform security / concept
Granular admin roles enables you to verify proper access management by assigning roles that define user permissions and responsibilities. By doing so, organizations can maintain security, enforce conformance, and optimize their operations effectively.
Discovery / task
To fix a Discovery sensor error message, you must fix the JavaScript file containing the code that generated the error.
Performance Analytics / concept
Every combination of breakdowns, elements, a time series aggregation, and a domain that you specify for an indicator has a unique identifier (UUID). To write scripts or just to understand how the Analytics Hub works, you should understand how these UUIDs are constructed.
Employee Experience Foundation / reference
The field descriptions provided here are essential to create the trigger conditions for your portal notification messages.
Scripts / concept
You can use scripting to reference any request item variable from a table in scoped and non-scoped environment.
Platform administration / toc
Read Australia ServiceNow AI Platform Administration in the ServiceNow documentation.
Platform user interface / concept
The welcome page contains instructions and any important information you would like to convey to your customers each time they log in to use the system.You can create company-specific welcome page content.
Server API Reference / concept
The DurationCalculator script include provides methods for calculating durations and due dates.Constructor for DurationCalculator class.Calculates an end date and time based on current start date and time and passed in duration (seconds).Calculates the due date starting at the…
Hardware Asset Management / concept
Reference topics provide additional information about the lists and forms that you use to configure and administer Hardware Asset Management.
Project Management / task
Use the Import module to import a Microsoft project file as a new project into the Project Management application.
State Management / concept
State Management enables an administrator to define State Models and State Transitions that control how a record is allowed to transition through a predefined list of states.
Creator Studio / reference
Adjust how your form, which creates a catalog item, appears in Creator Studio using layout options.
Platform administration / concept
Create reusable content for the message body of email templates.
Document Intelligence / reference
Document Intelligence 3.0 or later includes an updated database schema to support its transition from a scoped application to a ServiceNow AI Platform plugin.
Security management / concept
Create your own Security Posture Control (SPC) API connectors using the connector framework that is included with the application.
Telecommunications Network Inventory / concept
You can use CMDB Workspace to search and explore the CMDB, examine its health and recent activity, and access various dashboards and tools to support the tasks in your organization.
Server API Reference / concept
The scoped GlideElement API provides a number of convenient script methods for dealing with fields and their values.
DevOps (Family) / concept
You can update the config data of an application by creating or opening a changeset on the Config data tab, where you update the structure and CDIs of the config data.
Authentication / task
Configure Private Key JWT for OIDC based SSO integrations.
Vulnerability Response / concept
Third-party integrations retrieve the vulnerable item detection data. Detections are distinct occurrences of vulnerabilities as reported by the scanners.
The same documentation is available through the public REST API.
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