Service Exchange / task
Create a transform in Service Exchange
As a provider or a consumer, create a transform in Service Exchange to integrate tasks between connected instances.
THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Service Exchange / task
As a provider or a consumer, create a transform in Service Exchange to integrate tasks between connected instances.
Platform administration / reference
You can access the values stored in a name-value pairs field in scripts using the name.
Knowledge Management / task
Copy information from an HR case into a knowledge article by creating custom mapping between the HR case table and the KCS article table.
Server API Reference / concept
The QuickRanges script include provides methods to generate IP network, range, and address entries from a convenient comma-separated input field using conventional Classless Inter-Domain Range (CIDR) network notation, hyphenated range entries, or individual IP addresses.Creates…
Server API Reference / concept
The PlaybookExperience API provides methods for handling playbook executions.Cancel an individual playbook.Cancels playbook executions for a given parent record.Gets a list of playbook executions for a given parent record.Checks whether a parent record has playbook…
Server API Reference / concept
The CertificateEncryption API provides methods for encrypting certificates in scoped applications.Instantiates a CertificateEncryption object in a scoped application.Generates the Message Authentication Code (MAC), which is used to authenticate a message.Generates a hash…
Security management / concept
The Create enrichment data records flow action creates or updates enrichment records to use in the flow.
Now Assist Data Kit / task
Import data from a ServiceNow table or a local file into AI Data Kit as a dataset. Datasets are the foundation of data collections, which you publish for use in custom skill evaluation in Now Assist Skill Kit.
Server API Reference / concept
The ConnectActionResponse API provides a method to create a glide record.Create a GlideRecord in the specified table with the specified values.
Integrate applications / concept
The Acumatica connector enables access to ERP data from your Acumatica account without moving or copying data.
Remote Tables / task
Define scripts for a remote table to retrieve data from an external data source or edit data in the external source.
Platform security / reference
Generally data filters are applied after absolute ACLs (also sometimes called table-level ACLs), and after row-level ACLs. They are applied by default, and can be impactful to system behavior if not used carefully.
MetricBase / task
MetricBase triggers execute based on a single metric. Condition Scripts impose additional requirements that determine whether a trigger kicks off a flow.
Server API Reference / concept
The CatalogItemVariableSetM2M API provides methods that enable you to create and modify service catalog item variable set many-to-many (M2Ms) using scripts.Inserts the defined catalog item variable set M2M.Deletes the defined catalog item variable set M2M.Returns a mapping of…
Server API Reference / concept
The GlideSystem API, which is referred to by the variable name gs in any server-side JavaScript, provides a number of convenient methods to get information about the system, the current logged in user, and date/time information.Adds an error message for the current…
Platform administration / concept
A normal value replaces similar but ambiguous field values with one standard value.
Server API Reference / concept
The OCRotation script include provides methods to build a data structure that is used to display a calendar.Builds the on-call coverage based on your groups, rotas, and rosters.
Server API Reference / concept
The scoped GlidePluginManager API provides a method for determining if a plugin has been activated.Determines if the specified plugin has been activated.
Agent Client Collector / task
Create a background script to send an osquery request. The osquery request enables data collection from your host's operating system.
Workflow Studio / reference
Look up multiple records on any table using defined conditions.
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20 GET /api/docs/document?path=… GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.