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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,316 results for “flow designer”

Virtual Agent / reference

Dynamic Choice user input control

Use the Dynamic Choice user input control in a Virtual Agent topic to dynamically create a list of available choices for your users. Create these choices by querying a table or by using a script to dynamically create them.

Employee Experience Foundation / concept

Creating employee communications

Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.

Release notes / topic

Third-party Risk Management release notes

The ServiceNow Third-party Risk Management (TPRM) application provides a centralized process for managing your portfolio of third parties and their engagements, assessing and scoring risk and performing remediation.

Integrate applications / reference

Microsoft Outlook connector methods

The Microsoft Outlook connector methods automate various actions on the Microsoft Outlook. In an automation flow, the methods are connected with other methods and components. To use the methods, you must first expose them.

Platform administration / task

Create an email notification

Create an email notification specifying when to send it, who receives it, what it contains, and if it can be delivered in an email digest.

Customer service management / concept

Case Playbook for Complaints

Use the Case Playbook for Complaints to guide agents through the steps that are needed to resolve customer complaints.

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