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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

3,547 results for “script include”

Workflow Studio / task

Create a subflow in Workflow Studio

Reuse an entire flow's content as a subflow. Define the input data the subflow uses and the output data it generates. Call subflows from other flows or script.​

Order management / task

Create configurable product offerings and associated blueprints

Create a configurable product offering and generate an associated blueprint using the CPQ Configurator. A blueprint contains the product structure and includes product attributes, product relationships, product and pricing rules, and any child products for the offering.

Application portfolio management / concept

Working with business process map

Use the Enterprise Modeling and Visualization to create, update, and manage business process diagrams that represent the current and future state of your business workflows.

Virtual Agent / concept

Closing Virtual Agent and Agent Chat conversations

Virtual Agent and Agent Chat conversations that are abandoned by requesters remain open until they are automatically closed by the scheduled job, Time Out Abandoned VA Conversations. This job runs hourly each day.

Platform security / concept

How a database query works with domain separation

Using database queries with domain separation in your customers' applications help them protect their data. These queries then speed up the configuration and build processes.

Customer service management / reference

Additional search resources

The similar case recommendation feature uses additional search resources, which are configured using the Contextual Search application.The Major Case agent assist recommendations is used for recommending major cases.

Intelligent experiences / reference

Survey analysis AI agent

This AI agent extracts and validates date ranges from user input, including natural language expressions.

Government industry / concept

GOV.UK Design System Service Portal Widget Library

Configurable Portal widgets provide you with the ability to configure the behavior, content, and layout of the GDS Service Portal by configuring widget settings and instance options.

Smart Assessment Engine / concept

Configuring Smart Assessment Engine

You can activate or upgrade the Smart Assessment Engine application by downloading it from the ServiceNow Store and then configuring the settings in the initial setup checklist to meet your needs.

Intelligent experiences / reference

Security incident resolution AI agent

This Security Incident Response agent walks the user through resolving a security incident by generating and executing a resolution plan.

Now Assist for IT Service Management (ITSM) / reference

Create change request AI agent

This AI agent creates structured change requests from conversational input by autonomously selecting the appropriate change model and template.

Enterprise Agile Planning / reference

Properties installed with Enterprise Agile Planning

System properties that you can configure to modify the way your product manager or scrum team members view their work in the Enterprise Agile Planning (EAP) workspace.

Knowledge Management / reference

Knowledge Flow

The publishing and retirement processes for a knowledge article are controlled by flows defined for the Knowledge Base that the article belongs to.

Platform administration / reference

Administering attachments

Administrators can configure system properties for how files are uploaded and attached to records. Uploading, viewing, and deleting file attachments triggers a single event that can be used for notifications or in scripts.

Using an agent or building an integration?

The same documentation is available through the public REST API.

GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…

Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.