Appointment Booking / concept
Managing appointments
Book, reschedule, and cancel appointments for available services.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Servicenow platform / task
View an assessment scorecard
The Assessments application prepares printable scorecards. A scorecard displays easy-to-interpret assessment results, in which the current calculated ratings for an assessable record are compared to previous ratings or to the ratings of other records.
Order management / concept
Picklists and picklist extensions in rules
Learn how to use picklist extensions (PLEs) effectively in rules. Understand how filtering, inclusion, and exclusion interact, and apply correct operators like equals and contains for single- and multi-select picklists to ensure accurate rule behavior in advanced configurations.
Software Asset Management Foundation plugin / concept
Basic Software Asset Management migration
Migrate from the Software Asset Management plugin to the Basic Software Asset Management to take advantage of more powerful features. Manual actions by the customer are required after plugin activation.
Discovery / concept
Discovery classifiers
A classifier tells Discovery which probes to trigger for the identification and exploration phases of discovery. Classifiers can also trigger the Horizontal Pattern probe, which launches a pattern, rather than additional probes, for identification and exploration.
Platform security / concept
Context and domain separation
The context of a user's session determines the processes, data, and user interface (UI) as the user browses through list views, home pages, reports, and knowledge articles.
Service Catalog / reference
Order guide form
Description of the fields on the Order guide form.
Intelligent experiences / reference
Asset next best action AI agent
This AI agent validates task numbers, identifies task types, and routes workflows to the correct specialized agent for troubleshooting or repair. It processes one task at a time for accurate handling of hardware asset repair order tasks.
Service Portal / concept
Managing portal access
Control user access to a portal.
Now Assist Skill Kit / task
Create a prompt
After you create a custom skill, create a prompt. The prompt defines the instructions that the skill sends to the LLM and the skill inputs that it uses.
Intelligent experiences / reference
Telco order fulfilment template creation AI agent
This Sales Customer Relationship Management AI agent generates a task plan template using the provided specification and dependency JSON.
Delta zurich australia / reference
Combined ServiceNow Cowork release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for ServiceNow Cowork from Zurich to Australia.
Change Management / concept
Configuring Change Management
You can configure various aspects of Change Management based on the specific requirements of your organization.
Now intelligence / reference
Platform Analytics tables
The following tables relate to Platform Analytics data visualizations and dashboards and can be accessed through scripts.
Application development / task
Add a page to the navigation
Add pages to the navigation to make them accessible from other pages, such as a home page.
Telecommunications Service Operations Management / concept
Configure Telecom Assurance
Setting up and configuring fault management enables you to monitor network devices for configuration and performance issues.
Delta zurich australia / reference
Combined ServiceNow Otto release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for ServiceNow Otto from Zurich to Australia.
Release notes / topic
Care Team Operations for Biomed release notes
The ServiceNow Care Team Operations for Biomed application contains the case types to report and fulfill healthcare biomedical issues.
Application development / concept
Developing your application
Build a custom application to meet the business needs of your organization. Choose a builder for the type of user experience or workflow that you want to create.
Intelligent experiences / reference
LogicMonitor API AI agent
This AI agent investigates LogicMonitor alerts and monitored entities, assesses entity health, and recommends next steps.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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