THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Scripts / concept
JavaScript regular expressions automatically use an enhanced regex engine, which provides improved performance and supports all behaviors of standard regular expressions as defined by Mozilla JavaScript. The enhanced regex engine supports using Java syntax in regular expressions.
Instance Security Hardening Settings / reference
Use the glide.ui.escape_all_script property to force escape of all scripts injected into Jelly.
Platform user interface / concept
Administrators can work with filters in the Filters table [sys_filter], including creating, editing, and deleting filters.
API Reference / concept
Define application metadata in source code using the ServiceNow Fluent domain-specific programming language.
Event Management / task
The MID WebService Event Collector enables you to collect event information from custom payloads in JSON, XML, or plain text format.
Server API Reference / concept
The SMSPreferenceHandler script include provides methods to manage short message service (SMS) configurations.Instantiates the SMSPreferenceHandler script include object.Returns the preferences configuration record for the current telephony service provider.
Platform administration / concept
Use the Configuration menu to access all clone-related settings, including exclusions, preservers, cleanup scripts, clone profiles, and clone instances.
Field service management / concept
Use UI Builder to build pages for CRM Workspace or custom web experiences using Next Experience and custom web components.
Remote Tables / task
Define scripts for a remote table to retrieve data from an external data source or edit data in the external source.
Customer service management / reference
Several types of components are installed with Special Handling Notes.The tables included with the Special Handling Notes plugin (com.sn_shn).Some user roles are included with the Special Handling Notes (com.sn_shn) plugin.Some properties are included with the Special Handling…
Application development / concept
Define application metadata in source code using the ServiceNow Fluent domain-specific programming language.
Application development / concept
The next step in designing an application is to build logic. Logic includes form logic (what people can and cannot see/use on a form) and business logic (rules that govern what happens to data when it is entered).
It operations management / task
Customize the header message that is a part of the greeting text on the home page. This creates a personalized user experience and sets the right tone for the information presented.
Contract Management Pro / task
Configure dynamic tables in a contract template to display additional data from related table fields by appending it to existing columns or adding it as new columns.
Core UI Interactive Filters / concept
Create dynamic conditions in JavaScript that you can configure as part of a report visualization's criteria instead of specified values.Add a dynamic JavaScript statement for evaluation as part of a report visualization's filter criteria.
Legal Request Management / concept
List of fields in the Scripted Extension Point.
Server API Reference / concept
The OAuthUtil script include modifies request parameters and parses the token response during runtime.Returns a GlideRecord representing the current OAuth profileAdds a name:value pair to the request parameters.Parses the token received into a parameter map.Set the endpoiont…
Server API Reference / concept
The WorkflowModelManagerAjax script include provides an AjaxProcessor wrapper for the WorkflowModelManager script include.
ServiceNow IDE (Family Release) / task
Define application metadata in code with ServiceNow Fluent in the ServiceNow IDE.
Digital End-User Experience (DEX) / concept
A custom remedial action can be created using a PowerShell script packaged in an Agent Client Collector (ACC) plugin and executed on endpoint devices through a check definition.
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