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THE SERVICENOW DOCUMENTATION LIBRARY

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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

2,316 results for “flow designer”

Workflow Studio / task

Activate a flow

Activate a flow to make it available to run.

Security management / concept

Security Operations Integration - Block Request Flow

The Security Operations Integration - Block Request flow is a high-level flow independent of integrations. It blocks observables associated with a security incident. Use it to fulfill an integration such as Palo Alto Networks - Firewall.

Workflow Studio / reference

Ask for Approval action

Request approval for a record. Configure a set of rules to automatically approve, reject, or cancel an approval request without having to write script. Add a due date to automatically approve, reject, or cancel when a decision has not been made by a designated time.

Threat Intelligence Security Center / task

Automated IOC Enrichment

Learn how to automate enrichment of IOC’s using flows when they match a certain criterion.

Financial Services Card Operations / concept

Setting up a new credit card account

As a credit card agent, you can work on a credit card case to validate the customer information and set up a new credit card account for the customer.

Financial services operations / task

Configure the Visa Queue Scheduler Flow

Use the Visa Queue Scheduler Flow to control the frequency at which Visa batch queues are processed. This flow runs as a scheduled job at a predefined time interval, triggering the subflow that processes incoming batch queues.

Workflow Studio / task

Create a flow with roles

Create a flow or subflow that runs with assigned roles. Assigning roles enables you to create a user-initiated flow that runs with its own roles rather than the user's roles.

Healthcare life sciences / concept

HL7 message log

The HL7 message log stores every inbound HL7 v2.x message received by ServiceNow, along with its ACK response, extracted metadata, and processing status.

Approvals / concept

Generate approvals using Workflow flows

Workflow Studio flows are a powerful and flexible method of generating approvals. Use workflow flows to create group approvals and user approvals.

Workflow Studio / concept

Building flows

Workflow Studio is the default ServiceNow AI Platform process automation builder used to create flows. Workflow Studio replaces the Workflow Editor.

Workflow Studio / task

Set flow priority

Determine the order in which worker threads run background flows. Use a mix of flow priorities to distinguish between flows to defer and flows to run first.

Workflow Studio / task

Compare flow histories

Compare two flow histories to see what content was added, removed, and updated.

Financial Services Card Operations / concept

Blocking a credit card

Credit card agents can work on a credit card case that blocks a customer's credit card as per the service request.

Using an agent or building an integration?

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