THE SERVICENOW DOCUMENTATION LIBRARY
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
Operational Technology Vulnerability Response / concept
You may encounter errors that need troubleshooting while you’re working with the Vulnerability Response Integration with Claroty CTD.
Access Control / task
Enable administrators to define and enforce granular control for integration users by introducing User Access Profiles.
Developer Guides / concept
Use the Alarm Management Open API to create and update data in the Events [em_event] table.The Alarm Management Open API can be extended by editing script includes.
API reference
--- title: Outbound web services: Logging description: Log requests and responses for outbound web services such as REST and SOAP.
Developer Guides / concept
Use the Service Order Open API to create, update, and retrieve service order information.The Service Order Open API can be extended by editing script includes.
Developer Guides / concept
Use the Product Order Open API to create, update, and retrieve product order information.The Product Order Open API can be extended by editing script includes.
Integration Hub / concept
Integrates your ServiceNow instances with the Kafka cluster through Confluent Kafka REST Proxy API.
Developer Guides / task
If you have deployed or plan to deploy the Open Message Bus in your instance, you must configure the Producer Event Notification Framework for this message-bus. You can deploy this message-bus for both cloud and on-premise instances.
Application development / concept
Outbound web services send data from your custom app to external systems. With outbound web services, your app can notify, request, or update external platforms in real time or on a schedule.
Event Management / concept
Integrate Grafana with Event Management by adding Grafana as an authenticated data source.
ERP Integration Framework / reference
REST connections to Oracle ERP systems in Zero Copy Connector for ERP support basic authentication.
Service Graph Connectors / task
Set up a REST message and scheduled jobs to import ExtraHop data into your CMDB.
Financial services operations / concept
This integration scenario illustrates how to update a system of record within the bank application.
Developer Guides / concept
These developer guides can help you integrate your applications with the ServiceNow AI Platform.
Identity / concept
The Service Provider provisions users and groups using the SCIM API.
Agent Client Collector / reference
Administrators can assign user roles to grant access to the Agent Client Collector. The following standard roles for the Agent Client Collector Framework (ACC-F) are included in the ServiceNow system with the Agent Client Collector installed on it.
Developer Guides / reference
The Mobile SDK enables you to interact with data in tables that reside on your ServiceNow instance.
Web Services / reference
You can use the RESTMessageV2() constructor with no parameters to define a REST message entirely in the script.
Customer Self-service and Omnichannel Engagement / task
Configure a cross-origin resource sharing (CORS) rule to enable cross-domain requests between Engagement Messenger and your website where you want to deploy the messenger.
ERP Integration Framework / concept
Workday Reports as a Service (RaaS) exposes a Workday custom report as a callable endpoint, so you can obtain report data that no standard Workday API returns.
The same documentation is available through the public REST API.
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