Developer Guides / concept
Service Order Open API Developer Guide
Use the Service Order Open API to create, update, and retrieve service order information.The Service Order Open API can be extended by editing script includes.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Operational technology / task
Upgrade the Discovery Console for OT
These are the instructions for upgrading the Discovery Console for OT. The scope of this document does not include how to upgrade the containerized version of the Console.
Developer Guides / concept
Product Order Open API Developer Guide
Use the Product Order Open API to create, update, and retrieve product order information.The Product Order Open API can be extended by editing script includes.
User Administration / concept
Enabling duplicate company names in extension tables
You can create records with duplicate company names in extension tables, such as Customer Account [customer_account] table, without causing normalization conflicts in Normalization Data Services.Configure the Normalization Data Services feature to enable records with duplicate…
Scripts / concept
JavaScript API Context-sensitive help
The syntax editor can display context-sensitive API information.
Export to PowerPoint for Application Portfolio Management / reference
Related Tables form
Use the Related Tables form to define the child tables for the configured parent table. This Related Tables helps in fetching data to export the project status report as Microsoft PowerPoint.
Connections and Credentials / task
Configure a custom authentication algorithm
Generate the custom data needed to authenticate to a web service by running script.
Contract Management Pro / task
Configure the URL for metadata extraction notifications
Configure an extension point to update the workspace URL in email notifications, so that users can navigate to the correct workspace and view the extracted metadata.
Scripts / task
Set or remove logpoints
Set breakpoints or conditional logpoints to log messages to the console at specific lines, and remove logpoints when you are done debugging them.
Security management / task
Verify capabilities in ServiceNow Studio
Verify the capabilities that you have added using ServiceNow Otto for Security Incident Response (SIR) integration Toolkit and update the scripts for any required changes.
Field service management / reference
Capacity and Reservations Management components
Several types of components are installed with the Advanced Capacity and Reservations Management feature, including tables, and script includes.
Service Portal / concept
CMS to Service Portal transition
Your CMS may include complex forms and customizations that do not render as expected in Service Portal.
Instance Security Hardening Settings / reference
Escape scripts in scratchpad
Learn how scratchpad factors into the security posture of your instance and how to manage it so that malicious scripts can't be executed on it.
Digital End-User Experience (DEX) / task
Create an ACC plugin package
Package a PowerShell script, a Ruby script, and an execution allowlist into an Agent Client Collector (ACC) plugin to run remedial actions on endpoints from the platform.
Portfolio Planning / concept
Highlighted fields on the Prioritization tab
Customize the fields to be highlighted on the Prioritization tab of a portfolio plan according to your planning manager's needs.
Application development / concept
UI Test Script in Automated Test Framework \(ATF\)
UI Test Script enables you to create test code for custom user interfaces exposing elements of Testing Library within the Automated Test Framework (ATF). Generate test scripts through conversational interaction with Build Agent and run them alongside other ATF tests.
Virtual Agent / reference
Script Action utility
Use the Script Action utility in a Virtual Agent topic to run a script.
Customer service management / concept
Example script that queries the Opportunity table
This example script queries the opportunity table using the Get All Opportunities, Get Opportunities for Account Id, and Get Opportunity Details custom actions.
Workforce Optimization for Field Service / reference
Event type extension point in Workforce Optimization for Field Service
Use extension points to call scripts for event categories such as meeting, time off, or work time.
Legal Service Delivery / task
Auto populate information from email to legal request or matter
Map the sender's email address, email content, and subject field from an email to legal request fields to automatically fill in information from the email to the submitted legal request.
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