Intelligent experiences / concept
Creating tools for a Model Context Protocol server
You can create tools from various tool categories to expose ServiceNow capabilities to Model Context Protocol (MCP) clients from MCP servers.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
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HR Service Delivery / task
Guided setup for HR Service Delivery
Run the guided setup to complete the relevant tasks for getting started with the HR Scoped application.
REST APIs / concept
Appointment API
The Appointment API provides endpoints for interacting with the appointment booking application.
Delta xanadu australia / reference
Combined Table Builder release notes for upgrades from Xanadu to Australia
Consolidated page of all release notes for Table Builder from Xanadu to Australia.
Platform security / reference
Domain separation terms
With a ServiceNow instance, you can improve efficiency, add greater security, and increase performance for your customer organizations. It's helpful to understand some of the most common terms as you create your configurations.
DevOps Change Velocity / concept
DevOps System Health dashboard
The System Health dashboard lets the DevOps administrator view the overall health of integrations, connectivity status, as well as view trends of inbound event processing data.
Configuration Management Database (CMDB) / task
Configure API Service Graph Connector for Apigee X using SGC Central
Set up scheduled import jobs to pull in Apigee X data into your CMDB.
Delta zurich australia / reference
Combined Hardware Asset Management release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Hardware Asset Management from Zurich to Australia.
Workflow Studio / task
Customize a playbook in UI Builder
Use UI Builder pages and modular components for custom playbook layouts to customize the end user's Playbook Experience in a configurable workspace, Service Portal page, or mobile web page.
REST APIs / concept
CMDB Instance API
The CMDB Instance API provides endpoints to create, read, update, and delete operations on existing Configuration Management Database (CMDB) tables.
Hardware Asset Management / task
Request a Hardware Asset Refresh
Use the Hardware Refresh request flow to track the aged hardware assets that are nearing the end of their life cycle. Replace them with new hardware assets.Replace aged hardware assets by sourcing new hardware assets.
Now Assist for CSM / task
Customize a case summarization skill in ServiceNow Otto for Customer Service Management \(CSM\)
Customize case summarization skill by selecting input data sources, setting case state conditions, and defining access controls to generate AI-powered case summaries that fit your organization's needs.
Delta zurich australia / reference
Combined HL7 FHIR Spoke release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for HL7 FHIR Spoke from Zurich to Australia.
Insurance Claims / concept
Setting up Insurance claims
Plan and configure your implementation of the Insurance claims application by following the tasks in the configuration overview.
Now intelligence / reference
Indicator data options for pivot table data visualizations
When you select an indicator data source for a pivot table visualization, the following Data configuration options are available.
It business management / toc
Australia Strategic Portfolio Management
Read Australia Strategic Portfolio Management in the ServiceNow documentation.
Cloud Configuration Governance / task
Build a Cloud Provisioning blueprint
Use the blueprint designer to create custom blueprints for the Cloud Provisioning and Governance application. Blueprints are deprecated in the Orlando release.
Platform administration / task
Understand your System Events Dashboard
Use the System Event Processing dashboard to set the filters to display information about events and queues.The Scores and tab shows what's going on in the event processing system.Use the Current Scores section to have a direct check on the sysevent table and shows the current…
Order management / concept
Nurturing leads using agentic workflow
Use the Help nurture new leads agentic workflow to process the entire lead record process.
Platform security / concept
Exploring Column Level Encryption
Learn more about Field Encryption.
Using an agent or building an integration?
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