Configuration Management Database (CMDB) / task
Configure API Service Graph Connector for Kong Konnect using SGC Central
Set up scheduled import jobs to pull in Kong Konnect data into your CMDB.
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51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
MetricBase / task
Create a MetricBase band trigger
Create a MetricBase band trigger that detects when a metric value falls within a range of values.
Server API Reference / concept
GlideHTTPRequest - Global
The GlideHTTPRequest API provides utility methods to perform common functions with Glide HTTP requests.Adds a header to your HTTP request.Adds a parameter to your HTTP request.Sets a user name and password for basic authentication.Sets the Content-Type header for your HTTP…
Configuration Management Database (CMDB) / concept
Components and process of Identification and Reconciliation
The CMDB Identification and Reconciliation functionality is supported by the Identification and Reconciliation engine (IRE), rules, and tasks.
ServiceNow CLI / concept
ServiceNow CLI
The ServiceNow CLI is a command-line interface that lets you perform instance operations from your local system. You can extend the CLI to include new commands that meet your application's needs.
Change Management / reference
Change Management properties
Administrators can use change properties to configure Change Management behavior.
Third-party Risk Management / concept
Validation framework for Register of Information
The validation framework helps ensure that RoI packages meet regulatory requirements defined by the DORA.
Workforce Optimization for IT Service Management / concept
Demand Forecast in Workforce Optimization for ITSM
Learn how you can use Demand Forecast to predict resources based on historical data.
Vulnerability Response / task
Configure the Tenable Vulnerability Integration using Setup Assistant
After you have installed the Vulnerability Response Integration with Tenable application, configure it using the Setup Assistant.
Discovery / reference
Discovery properties
Discovery properties allow you to control several aspects of the horizontal discovery process.
Mobile / concept
Input forms in offline
Input form screens in offline mode support viewing, editing, and creating records without network connectivity. The ServiceNow apps use locally cached data to display forms, populate fields, and apply form logic, so users can continue working without interruption.
Release notes / topic
Configuration Management Database \(CMDB\) release notes
The ServiceNow Configuration Management Database (CMDB) application stores data about the infrastructure of your organization.
Enterprise Asset Management / concept
Enterprise model and asset classes
The Enterprise Asset Management application supports enterprise model and asset classes that extend base classes within the Configuration Management Database (CMDB) class hierarchy. These extensions include class descriptions, identification rules, and dependent relationships.
Customer service management / concept
Contexts in Recommended Actions
A context enables agents to see recommendations for records from a table when certain rules are met. These recommendations can help agents by suggesting actions to take based on the record context.
Vulnerability Response / task
Define background job configurations in Vulnerability Response
Define how many tasks you want to run concurrently for a given background job. You can also set the job to import partitions of data so the tasks complete more quickly and easily and use less of your system resources.
Delta zurich australia / reference
Combined ServiceNow Otto for Retail Service Management \(RSM\) release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for ServiceNow Otto for Retail Service Management (RSM) from Zurich to Australia.
Delta washingtondc australia / reference
Combined UI Builder release notes for upgrades from Washington DC to Australia
Consolidated page of all release notes for UI Builder from Washington DC to Australia.
Financial services operations / concept
Setting up a remote table integration
This use case illustrates how an agent at a financial institution can access individual consumer, bank account, and transactional data that resides in a third-party external system.
Intelligent experiences / reference
Order fallout AI Agent
This Sales Customer Relationship Management agent analyzes order task comments and work notes to detect issues matching known fallout types, creates fallout records for any matches, and summarizes the results.
Indoor Mapping / reference
Map components installed with Indoor Mapping
Several types of components are installed with the Indoor Mapping application, including user roles, tables, and scheduled jobs.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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