Service Mapping can discover service instances containing a Microsoft Exchange Server and the Exchange Server components.Map an application service containing an Microsoft Exchange Server and verify that Service Mapping discovered all Microsoft Exchange Server components…
Discovery collects information about cloud resources in Microsoft Azure datacenters. Discovering some of these resources might require updating to the latest version of the Discovery and Service Mapping Patterns application from the ServiceNow Store.
--- title: Use case: How indicator scores appear on the bubble chart description: Understand how application indicator scores are calculated and displayed as bubbles on the Application Rationalization bubble chart.
Now Assist for IT Service Management (ITSM) / concept
ITSM Virtual Agent includes pre-built Large Language Model (LLM) topic conversations designed to help your users complete the common IT-related tasks such as checking and resetting a password.
The CMDBDuplicateTemplateUtil script include provides methods to add and remove de-duplication tasks to/from a de-duplication template.Creates an instance of the CMDBDuplicateTemplateUtils class.Adds one or more de-duplication tasks to a specified de-duplication template.Clears…
Control reports visualize data over time using standard deviations to show statistical likelihood and identify outliers.Create a control chart to determine whether a business process is in a state of statistical control.Change the look of your control report.
The ServiceNow Contact Tracing application helps organizations reduce workplace transmission of infectious diseases, such as COVID-19, by identifying any on-site users who might have been in contact with an affected user.
Starting with v19.0, you create penetration test assessment requests directly from the list of existing requests. You can also copy existing requests in the Closed state on this list to create requests.
Add a link to the destination event handler within UI Builder so that an event action can open another page. You can also configure the event handler to follow the App Route to the desired page.
The Australia Patch 5m release contains important problem fixes via Australia Patch 5 and updates to compatible ServiceNow Store applications.
Using an agent or building an integration?
The same documentation is available through the public REST API.
GET /api/docs/search?q=GlideRecord&limit=20
GET /api/docs/document?path=…
GET /api/docs/:id?revision=…
Search returns document paths, IDs, snippets, and an index revision. Read by path for a stable reference; numeric IDs should be used with the returned revision. Document bodies are Markdown.