Customer service management / task
Integrate Coaching with Learning with third-party learning management systems
Connect your ServiceNow instance with third-party learning sites to pull learning content into your repository.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
3,547 results for “script include”
Release notes / topic
Zero Copy Connector for ERP release notes
The ServiceNow Zero Copy Connector for ERP application enables you to connect to an Enterprise Resource Planning (ERP) system of record, query remote tables, and build data models to use ERP data.
Customer service management / task
Initiate messaging conversations from CRM Workspace
Compose an SMS message from CRM Workspace to interact with a customer contact or a consumer regarding customer service cases.
Delta washingtondc australia / reference
Combined Code Signing release notes for upgrades from Washington DC to Australia
Consolidated page of all release notes for Code Signing from Washington DC to Australia.
Regulatory Change Management Service Portal / task
Activate the get regulatory analysis agentic workflow
Configure and activate the get regulatory analysis agentic workflow that uses AI agents to enrich regulatory alerts with external context, classification, summarization, and recommended potential impacted items.
Order management
order-management/what_field_type_should_i_use_for_organizing_field_options_and_data.md
--- title: Grid-style fields and field collections description: Learn about the various types of grid-style fields: the picklist extension, the field grid, the indexed set, the associated picklist set, and the product picker. Learn how best to choose a field type for your data.
Delta zurich australia / reference
Combined Care Team Operations for Healthcare IT release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Care Team Operations for Healthcare IT from Zurich to Australia.
REST APIs / concept
Verify Entitlements API
The Verify Entitlements API provides endpoints that enable you to obtain a list of valid entitlements, details about the characteristics of entitlements, and an entitlement's latest usage information.Returns the valid entitlement records based on the provided filter.Returns…
Platform security / reference
Application support for domain separation
Many ServiceNow applications support domain separation in the base system but not all. Some supported applications include limitations on the data and administrative settings that can be domain-separated.
Release notes / topic
Service Exchange \(formerly Service Bridge\) release notes
The ServiceNow Service Exchange application, formerly known as Service Bridge, enables providers and consumers to connect and track services directly between instances without having to configure and maintain custom integrations.
Environmental social governance
environmental-social-governance/tables-installed-with-metrics.md
--- title: Components installed with the GRC: Metrics application description: When the Operational Sustainability Management application is activated, the GRC: Metrics application is automatically installed.
Security Incident Response / task
Create a security incident observable
You can create and view an observable within a security incident and take appropriate action. Having observables available in the security incident is scalable and reduces response time.
Release notes / topic
Hardware Asset Management release notes
The ServiceNow Hardware Asset Management application provides advanced workflow, automation, and mobile capabilities to track and manage your technology asset environment.
Release notes / topic
Core Business Suite release notes
The ServiceNow Core Business Suite (CBS) application lays the foundation to unify disjointed processes across business units. It’s a collection of modules that fulfills different business needs for different personas within a single product suite.
Lifecycle Events / task
Configure a lifecycle event activity
Create or modify a lifecycle event activity. Lifecycle Events activities can be approvals, employee tasks, fulfiller activities, notifications, flows, content, or activity containers.Configure a lifecycle event activity that is an approval.
Service Catalog / concept
Scriptable service catalog variables
You can use scripting to reference any request item variable from a table in scoped and non-scoped environment.
Localization Workspace / concept
Configuring Localization Workspace
Before using Localization Workspace, configure prerequisites, dependencies, and translation service providers.
Discovery / concept
Container image scanning for software decomposition
The ITOM Visibility apps, Discovery and Service Mapping Patterns and Kubernetes Visibility Agent integrate with Aqua Trivy to collect data on container images and OS packages.
REST APIs / concept
Event Notification Management Open API
The Event Notification Management Open API provides an endpoint to create, update, and delete events from the Events [em_event] table.Places the payload of the associated request in the NowMQ queue.
Delta zurich australia / reference
Combined Employee Center Pro release notes for upgrades from Zurich to Australia
Consolidated page of all release notes for Employee Center Pro from Zurich to Australia.
Using an agent or building an integration?
The same documentation is available through the public REST API.
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