Workflow Studio / reference
Go back to flow logic
Return to a prior step in the flow to repeat a sequence of actions.
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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.
51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC
2,316 results for “flow designer”
Workflow Studio / task
Edit a flow
Edit an existing flow.
Remote Tables / task
Create a flow definition for a remote table
Build and create a flow for a remote table so that you can retrieve data from an external source with it.
Workflow Studio / concept
Exploring flows
Flows automate a repeatable multi-step process. When the flow trigger conditions are met, the flow runs a sequence of reusable actions and flow logic to complete the process.
Workflow Studio / task
Turn on the flow recommendations skill
Turn on the flow recommendations skill to get recommendations for the next step of your flow with generative AI.
Workflow Studio / reference
Update Multiple Records action
Look up and update multiple records as a single action. Using this action removes the need to separately look up a list of records and then process the list with For Each flow logic. Set field values with a template or add and configure them using data pills.
Workflow Studio / task
See related flows for action
See the list of flows that include a custom action. Determine the impact that changes to an action have on published and draft flows.
ITOM Cloud Accelerate / reference
CAL - Integer Stream action
Action that returns an array of integers in the specified range.
ITOM Cloud Accelerate / reference
CAL - Azure VM IP Metric action
Action that returns the IP details of the specified Microsoft Azure Virtual Machine (VM).
Change Management / concept
Approval with e-Signature for change requests
Use e-signatures to add an additional layer of verification and compliance to change approval workflows. e-signatures are supported in both Core UI and Service Operations Workspace (SOW).
ITOM Cloud Accelerate / reference
CAL - Azure VM Monitoring Metric Data action
Action that returns monitoring information for the specified Microsoft Azure Virtual Machine (VM).
Workflow Studio / concept
Exploring Playbook
Playbook enable process owners to author cross-enterprise workflows and create a single, unified process. Build the underlying processes for playbooks that Playbook Experience agents and fulfillers use.
Workflow Studio / reference
File attachment data type
Store a single file attachment as part of the action or flow's associated record rather than a record in the system Attachment table.
Accounts Payable Operations / task
Configure the Invoice email flow without Document Intelligence
Copy and configure the Invoice email flow to create invoice processing cases from inbound emails when Document Intelligence is not installed.
Workflow Studio / task
Save a copy of a flow history entry
Create a copy of a flow history entry and save it as a new flow.
Financial Services Card Operations / task
Unblock a credit card
Unblock a customer's credit card as per the credit card service request.
Integration Hub / concept
REST API trigger
Start a flow from an inbound API call or webhook from an external system. Configure the trigger start conditions without having to write or maintain custom code.Create a flow that starts when a third-party system sends a REST request to your instance.
Workflow Studio / reference
Call Now Assist Skill step
Run a published ServiceNow Otto for Creator skill from an action. Configure the ServiceNow Otto for Creator skill inputs and skill outputs from the step inputs and step outputs.
ITOM Cloud Accelerate / reference
CAL - Resolve Credential Alias subflow
Subflow that returns the credentials alias for the mentioned credential.
Integration Hub / concept
Snowflake Spoke
Manage data warehousing capabilities of Snowflake directly from your ServiceNow instance.
Using an agent or building an integration?
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