ITOM Cloud Accelerate / task
Create a remediation catalog item
Create a custom remediation catalog item in Cloud Configuration Governance for the remediations that require additional input parameters to execute.
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ITOM Cloud Accelerate / task
Create a custom remediation catalog item in Cloud Configuration Governance for the remediations that require additional input parameters to execute.
Build workflows
--- title: Create a decision table in a flow description: Create the structure for a decision table while you author your flow in Workflow Studio. Use data from the flow to create inputs, conditions, and results for the decision table, all in a convenient modal.
Virtual Agent / task
Use Assistant Designer Asset library to create and modify Virtual Agent topics (conversations). Build your topic to meet a specific objective or goal, such as fulfilling a user's request or helping a user complete a task.
Workflow Studio / reference
A decision matrix and basic definitions help you determine what type of flows to create.
Workflow Studio / reference
Store numeric integer data. Integers are whole numbers only. Fractions and decimals values are not supported.
Workflow Studio / task
Create a copy of a flow history entry and save it as a new subflow.
Workflow Studio / reference
Logs a message in the Workflow Studio log table sys_flow_log.
Workplace Connectors / concept
Integrate Metrikus Spoke with Flow Designer Integration Hub to retrieve occupancy data for workplace locations.
Workflow Studio / task
Set up a flow with a base system external trigger definition. The flow responds to an event-driven external trigger from a third-party system. For example, run a flow when an issue is created in a third-party issue-tracking system.
Platform administration / reference
Various examples of inbound email actions are available to help you build your own inbound email actions.
Workflow Studio / reference
Store a table name value as specified in the database dictionary. Table names are always alphanumeric strings.
Security Incident Response / concept
Use this feature to create security incidents from user reported phishing emails.The User Reported Phishing feature available is an enhanced version of the existing user reported phishing functionality.
ITOM Cloud Accelerate / reference
Action that retrieves the user name for the specified Amazon Web Services (AWS) Identity Access Management (IAM) user.
Workflow Studio / reference
Store a set of conditions for a specific type of record. You must select a source table to define the conditions.
ITOM Cloud Accelerate / reference
Action that returns a list of all the Amazon Web Services (AWS) buckets owned by the authenticated sender of the request.
Customer service management / task
Automate workflows for proactive case creation to improve your operational efficiency and respond to customer issues faster.
SaaS License Management / task
Create a subflow to reclaim a user subscription.
Workflow Studio / task
Instead of creating a trigger, use a saved trigger in your flow. Using a saved trigger enables you to reuse standardized trigger logic across flows, reducing the effort, improving consistency, and simplifying ongoing maintenance.
Cloud Configuration Governance / task
Execute a response processor for a subflow to get the subflow data back into a configuration item (CI). The response processor picks up the data, sends the data to the CMDB, which in turn puts the data in a CI.
ITOM Cloud Accelerate / reference
Subflow that lists all users in your account and the status of their various credentials, including passwords, access keys, and MFA devices.
The same documentation is available through the public REST API.
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