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Source: ServiceNow’s public documentation · Australia release · refreshed daily when the sync worker is running.

51,657 documents indexed · Last published Oct 30, 2026 at 06:29 UTC

3,547 results for “script include”

Hardware Asset Management / concept

Creating an integration script include for third-party carrier applications

In order to integrate with a ServiceNow instance, a third-party carrier application must have a script include that extends the base class ITAMShipmentIntegration script on its ServiceNow instance to receive the shipment tracking number from the customer's ServiceNow instance…

Cloud Configuration Governance / concept

CAPI classes in MID Server script includes

Cloud Provisioning and Governance provides several JavaScript classes that make REST calls to cloud providers. These classes are called from MID Server script includes (for Azure by default) or from Java calls in the system (for AWS by default).

Field service management / reference

Field Service Management script includes

Script includes used in Field Service Management help configure agent scheduling, dispatch operations, part management, integrations, and more.

Platform administration / task

Include mail scripts in email notifications

Include mail scripts to customize email notifications, which enable you to apply conditional logic and insert dynamic record data in your notifications.

Scripts / concept

Reviewing scripts incompatible with guarded script

Guarded script records scripts that use unsupported JavaScript features in the Incompatible Guarded Scripts list when transactions calling those scripts are sent to the server.Review scripts that are incompatible with guarded script and either rewrite them to use supported…

Authentication / task

Troubleshoot script issues with SAML

Troubleshoot script issues with SAML. You might encounter script issues if SAML is already active at the time that you activate Multiple Single Sign-On and if you already customized the installation exits.

Web Services / concept

Using scripted extension points in server-side scripts

Use the scripted extension points in the server-side script includes that store JavaScript functions and object classes. By using extension points, you can integrate customizations without actually altering the core components in the application code.

Sourcing and Procurement Operations / concept

Configure extension point for Product search API

The sn_spend_intg.ThirdPartySystemApiExtension scripted extension point provides the configuration that punchout suppliers can use to ensure that all details about their product, such as product's name, brand, manufacturer, price, availability, SKU, and so on, is displayed in…

Scripts / concept

Useful scripts

Server-side and client scripts that provide useful functionality not included in the core system.

Localization Framework / task

Create a processor script

You can create a processor script to include in your custom artifact configuration to extract the translatable content and save the translated content.

Service Level Management / reference

SLAConditionBase script

The SLAConditionBase script include implements the default SLA transitions.

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